CSR - Customer Service Representative (Victoria)
ThirstFirst RefreshmentsRole Overview
ThirstFirst Refreshments is hiring a mid-level CSR - Customer Service Representative (Victoria). This is a full-time role in Victoria. posted 6 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Job Description
VancouverThirst First Refreshments Inc. is one of BC’s leading office coffee and beverage service providers, serving workplaces across the Greater Vancouver and Vancouer Island. As we continue to grow, we are looking for a reliable and customer-focused Customer Service & Delivery Driver to join our CSR team.
In this role, you’ll deliver coffee, beverages, and related products to our clients while providing exceptional service. You’ll report directly to the CSR Team Lead and play an important part in ensuring our customers receive consistent, high-quality service.
Key Responsibilities
- Deliver coffee, beverages, and supplies to customer locations across the Greater Vancouver area.
- Build positive relationships with clients through friendly and professional service.
- Rotate stock, refill products, and ensure equipment areas are clean and organized.
- Assist with light troubleshooting or reporting equipment issues to the service team.
- Load, unload, and organize delivery vehicles at the warehouse.
- Follow all delivery routes and schedules as assigned by the CSR Team Lead.
- Maintain accurate delivery logs and reports.
- Support warehouse tasks when needed (stocking, organizing, picking).
What You’ll Bring
- Valid BC Driver’s Licence with a clean driving record (Driver’s Abstract required).
- Strong customer service skills — friendly, polite, and professional.
- Ability to work independently and manage time efficiently.
- Comfortable lifting up to 20 lbs and performing physical tasks.
- Strong attention to detail and commitment to accuracy.
- Positive attitude and team player mindset.
- Must be legally entitled to work in Canada.
Bonus (not required):
- Previous delivery driving or customer service experience.
- Warehouse or stocking experience.
What We Offer
- Competitive hourly wage: $21.00–$26.00/hour, depending on experience.
- Company benefits after probation period.
- Monday–Friday schedule.
- Supportive team environment.
Apply Today
If you enjoy working with people, being on the road, and representing a growing, customer-focused company, we’d love to hear from you.
Join Thirst First Refreshments Inc. and help us deliver exceptional service to businesses across Vancouver.
Job Types: Full-time, Permanent
Pay: Up to $26.00 per hour
Benefits
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: On the road
Frequently Asked Questions
How do I apply for the CSR - Customer Service Representative (Victoria) position at ThirstFirst Refreshments?
Use the Apply button above to submit your application directly to ThirstFirst Refreshments. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the CSR - Customer Service Representative (Victoria) position at ThirstFirst Refreshments located?
This position is based in Victoria. ThirstFirst Refreshments has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a CSR - Customer Service Representative (Victoria) at ThirstFirst Refreshments earn?
ThirstFirst Refreshments has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the CSR - Customer Service Representative (Victoria) role at ThirstFirst Refreshments posted?
This role was posted on June 16, 2026 (6 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start