Clinical & Wellness Director

A role at the centre of something meaningful

This is not a traditional clinical leadership role. It is an opportunity to help reshape the way we view therapy, one that honours both evidence based practice and the lived human experience.

At The Practice, we believe there are many ways to process, heal and become the best version of yourself. Some people need emotional processing, some need coaching and others need to tap into their subconscious and learn how to shift their energy. This role exists to offer all of those pathways together into one cohesive, flexible space that meets the clients needs where they are in their life.

Why The Practice

We are building something people feel the moment they walk in. A space that is elevated, connected, and deeply human. The Practice is a place where growth is not confined to one modality or one way of being. It is meant to help every person become the version of themselves that embodies meaning, purpose and joy.

This is a place where people can explore what they need, when they need it and feel supported in doing so. From deep emotional pain processing to finding happiness and confidence in all areas of their life. We will be able to hold whatever process they are in and guide them through their next steps.

This role is central to that vision. You will help define what modern wellness can look like when it is deep, grounded, inspiring and expansive.

The Role

• Be the lead practicing multi-modality practitioner
• Works closely with the CEO to design, develop, and evolve non-medical therapeutic and mindset oriented programs that are unique to The Practice
• Is of a personal growth-oriented mindset and has experience personally and professionally in Eastern and Western modalities of healing
• Creates signature wellness offerings and develops the client journey for the clinical and wellness side
• Maintains service quality standards across all healing modalities
• Recruits, onboards, and manages clinical and wellness practitioners, with a strong emphasis on hiring multi-credentialed, non-traditional and like-minded professionals
• Oversees practitioner schedules to ensure full-service coverage across 7-day-a-week operations
• Trains and develops department staff, maintaining clinical standards, ethical standards, and service consistency
• Handels all client complaints tin a way that is supportive to both staff member and customer, holding space for both
• Oversees all therapeutic, coaching and energy healing programs and ensures ongoing program quality, and consistency.
• Builds a supportive supervisory or mentorship relationship with all department staff, checking in with their needs and if they need support with challenging client situations
• Serves as the internal expert on therapy billing, insurance, and benefits: advising staff and clients as needed
• Ensures all clinical processes align with professional and regulatory norms in the therapy and wellness space
• Collaborates with the Director of Movement, Sound and Breathwork to identify cross-modality opportunities
• Works with Director of Events, Marketing and Partnership on how clinical offerings are packaged and communicated externally
• Reports directly to the CEO
• Attends weekly team meeting to help drive overall growth, values and development of the Practice.
• Is an integral part of the overall leadership team at the Practice

Leadership Expectations

• You lead with clarity, accountability, and consistency
• You are both strategic and hands on, able to move between vision and execution
• You value collaboration and see the strength in integrated approaches
• You model healthy communication and interpersonal dynamics
• You bring a calm, grounded presence to both team dynamics and client experience
• You are committed to building something long term

Who You Are

• You are a licenced clinical practitioner with a minimum of 10 years of experience as a therapist
• You are educated and experienced in multiple modalities of treatment
• You have 2 years+ managerial experience in a therapeutic setting
• You have experience and understanding in both Western and Eastern philosophies on healing
• You have done personal therapy or healing work that allows you to be open and reflective
• You understand that healing does not happen in one dimension
• You have supervision experience as a senior team member
• You are curious, open minded, and continuously evolving in your own practice
• You have strong leadership experience within a therapy, wellness, or multidisciplinary approaches
• You are confident navigating ethical standards, client care, and practitioner support
• You are organized, thoughtful, and able to manage multiple moving parts without losing sight of the bigger picture
• You are passionate about your career and helping other people
• You are aligned with the values and the vision of The Practice
• Any additional training, certifications, or experience across therapeutic, holistic or alternative modalities are considered to be a strong asset

Compensation Range:

$80,000-$100,000 + performance bonus of up to 8-10% of gross

How to Apply

If this role resonates with you, please send:

• Your resume
• A cover letter sharing why this work matters to you
• A list of three books, thought leaders, or podcasts that have shaped how you think and why
• A short video introducing yourself and sharing how you would approach building and evolving the clinical and wellness experience at The Practice