Intune Operations Engineer

Take your IT career to the next level

• Pune, India | Hybrid roles available
• Competitive salary package + company‑paid certifications

At The Missing Link, we do more than support technology. we enable businesses to thrive. As one of Australia’s most awarded IT providers, now proudly backed by Infosys, we’ve spent over 28 years delivering world-class Cyber Security, Cloud, IT, and Automation solutions.

With 200+ talented team members and a culture built on inclusion, innovation, and impact, The Missing Link is a place where your skills are valued, your ideas are heard, and your career is supported every step of the way.

We are The Missing Link between where you are and where you want to be.

The Opportunity

We are looking for a motivated and technically capable Microsoft Intune Automation Engineer to join our growing Support Engineering team in Pune, India.

This is an exciting opportunity for someone ready to deepen their technical expertise while delivering an outstanding service experience to clients. You will work closely with colleagues and clients, solving complex technical challenges in Microsoft Modern workplace infrastructure.

You’ll thrive in this role if you’re passionate about technology, enjoy problem-solving, and can work confidently both autonomously and as part of a collaborative team.

What you’ll be doing

• Supporting and managing modern endpoint environments.
• Contributing to continuous improvement of endpoint management using automation.
• Create, package and deploy applications using Microsoft Intune.
• Innovate ways to maintain and update packages across various client endpoints.
• Enable seamless device provisioning and user experience.
• Troubleshoot and resolve scripts, deployment and endpoint issues.
• Support and enhance Windows Autopilot deployments.

Requirements

Your technical expertise

You’ll bring strong hands-on experience with:

• Strong experience with PowerShell scripting and automation
• Hands-on experience with Microsoft Intune / Endpoint Manager
• Good understanding of Windows registry and troubleshooting
• Experience in application packaging (MSI, EXE, MSIX)
• Familiarity with Microsoft Graph API / REST APIs
• Configure and optimise Intune Enrollment Status Page (ESP)
• Improve Autopilot setup (user-driven and pre-provisioning as required)

Desirable skills and experience

We value these skills, but we will invest in the right candidate

• Experience working for a Managed Service Provider (MSP)
• Experience with troubleshooting Windows OS issues
• Familiarity with Microsoft Defender for Endpoint and endpoint security controls
• Experience using Microsoft Graph API for advanced automation use cases
• Understanding of Conditional Access policies and identity-based security
• Experience with Git / version control for managing scripts and packages
• Exposure to Azure Automation / Runbooks
• Exposure to Endpoint Analytics and reporting in Intune

What makes you successful

• Strong time management and organisation skills
• Ability to work both independently and in distributed teams
• Clear and professional communication skills
• High attention to detail with a focus to root cause issues
• Ability to translate requirements into effective solutions

Benefits

Why you’ll love working at The Missing Link

We genuinely care about our people and our culture. Here’s what you can expect:

• A supportive, collaborative, and respectful environment
• Strong focus on training, mentoring, and company‑paid certifications
• Clear opportunities for career growth and advancement
• Hybrid working arrangements based in Pune, India
• A culture that encourages learning, innovation, and continuous improvement

If you’re looking for a role where you can grow your technical skills, work with great people, and be part of a company that truly values its employees - we’d love to hear from you.