Communications & Marketing - Communications & Marketing Manager

We Bring Food to Your Family’s Table

The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

Full Time Temporary Maternity Leave

Shift: Monday- Friday, 8:00am-5:00pm

SUMMARY

The Communications & Marketing Manager is responsible for planning, executing, and managing strategic communications, marketing, advertising, and public relations programs. The goal is to strengthen the brand, increase visibility, and generate qualified leads that support organizational growth. The role also involves supervising a team, ensuring brand consistency, and working closely with senior leadership and external partners.

PRIMARY RESPONSIBILITIES

• Lead and develop the Communications and Marketing team.
• Align team activities with company goals and maintain high standards.
• Provide strategic direction and ensure unified brand messaging across channels.
• Develop and manage multi-channel marketing plans.
• Oversee design, advertising, PR, digital initiatives, and internal communications.
• Approve major content and advertising materials.
• Partner with Sales to create lead-generating campaigns.
• Work with digital agencies on SEO, Google Ads, and website optimization.
• Coordinate with internal departments to meet their communication needs.
• Manage internal branding and employee engagement messaging.
• Support executive communications (speeches, presentations, etc.).
• Lead PR efforts, media relations, and community engagement.
• Provide input on marketing budgets.
• Track campaign performance and optimize based on analytics.
• Identify CSR opportunities and request budgets for community involvement.
• Support planning and execution of trade shows and events.
• Manage the Erb Gear swag store.
• Oversee crisis communication plan execution.
• All other duties as assigned.

REQUIREMENTS/QUALIFICATIONS

• Post-secondary in Communications, Marketing, PR, or related fields.
• A minimum of 5 years in communications/marketing.
• A minimum of 2 years in a leadership or management role.
• Strong command of digital marketing, brand strategy, and public relations.
• Excellent communication (written and verbal).
• Skilled in project management and cross-functional collaboration.
• Familiarity with tools like Google Ads, Mailchimp, Meta Business Suite, CMS platforms, and SEO.

WORKING CONDITIONS

• Full-time salaried position based on a 45-hour work week, Monday to Friday, 8:00 a.m. – 5:00 p.m.
• Occasional travel may be required.
• Flexibility to work outside regular hours or on alternate shifts. Overtime may be required.
• Manual dexterity required for computer and peripheral use.

How To Make Your Next Cool Move – Apply online today!

Having trouble completing the application? Contact us 1-800-461-5299 or Recruiting@erbgroup.com

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet almost every qualification. At The Erb Group, we’re committed to continually improving our approach to building a diverse, inclusive, and value driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others!

The Erb Group is an equal opportunity employer and is committed to providing an inclusive and barrier-free work environment, including all stages of the hiring process. If you require accommodation, please contact recruiting@erbgroup.com or call 1-800-461-5299. All information received in relation to accommodation will be kept confidential.

We thank all those who apply. Only those selected for further consideration will be contacted.

#ERBNON