Jr. JIRA Administrator job at The ACI Group, Inc.. Frederick, MD. About the job Jr. JIRA Administrator

Jr. JIRA Administrator, Remote

• Contract to Hire
• 100% Remote
• Due to our government client requirements, we can only consider US Citizens with ability to obtain a Public Trust Clearance.
• Salary Range: Up to $90K

NO THIRD PARTY RECRUITERS PLEASE! CANDIDATES MUST BE SELF-REPRESENTED.

Description

Seeking a Jr. JIRA Administrator to support a contract with the Department of Veterans Affairs. Will be responsible for the planning, design and execution of projects.

Will bring hands-on experience in Jira and Confluence to provide critical support in application configuration and data management for the Atlassian product suite (Server, Datacenter, and Cloud versions).

Will play an integral role in providing customized implementations to fit our customers needs.

Seeking someone who is familiar with various Agile and Kanban development frameworks and project management to enable end to end Jira Architecture

and end user support.

Responsibilities

• Jira requirements analysis to provide set up for all customer needs.
• Administer Jira projects, workflows, permissions, and users, including external plug-in integration and JQL modification.
• Enhance Jira security and set access permissions for projects and spaces.
• Expertly manage Jira filters, reporting, dashboards, workflows, and fields.
• Migrate, integrate, and consolidate Jira instances and projects.
• Provide general and technical Atlassian tool support to users either by phone or remote access, and when needed, diagnose, and troubleshoot technical issues.
• Analyze, review, and document current system functionality for enhancement.
• Manage user permissions across various projects and teams.

Perform system administration tasks, including data backups and scheduled jobs.

• Test compatibility with new versions of tools and plug-ins.
• Employ industry standard methods and techniques for system optimization.
• Effectively communicate and share knowledge with both internal and external stakeholders.
• Handle incident ticket data for comprehensive reporting and analytics.

Experience in writing custom JQL (Jira Query Language).

Requirements

• Bachelors degree in computer science or related field.
• Minimum 2 years of hands-on experience as a Jira Administrator using the Atlassian product suite: Jira Cloud, Jira Data Center (Jira DC), and Jira Service Management (JSM).
• Jira Administration Certification is a plus (Cloud, Data Center and Server).
• Expertise in Atlassian tool administration: Administer Jira projects, workflows, permissions, and users, including external plug-in integration and JQL modification.
• Skills in system task automation using scripting languages like bash, python, or perl.
• In-depth knowledge of Atlassian installations, migrations, customization, and plugin installations.
• Strong analytical skills and agility in a dynamic environment.
• Excellent time management, verbal, and written communication skills.
• Ability to convey technical concepts to non-technical audiences.
• Ability to train and support users effectively, including content creation and presentation.

Please Note:

• Only those individuals selected for an interview will be contacted.
• No calls, inquiries, or Third-Party Vendors please.
• We are an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. (The ACI Group is unable to sponsor H1B Visas).

Since 1988, The ACI Group, a Baltimore-based staffing firm, has been committed to hiring the industry's leading professionals, and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package.