Senior Channel Account Manager, Google Cloud

WHO WE ARE

Welcome to TELUS Digital https://www.telusdigital.com/ — where innovation drives impact at a global scale. As an award-winning digital agency and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across: Digital Product Strategy & Innovation, Digital Marketing Services, Web & Mobile App Development, Data & AI, Cloud Engineering, and Enterprise Technology Modernization.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

LOCATION & FLEXIBILITY

Our Senior Channel Account Manager, Google Cloud will operate remotely OR be based out of one of our major North American office locations - Charlottesville, VA, Durham, NC, Columbus, OH, Boston, MA, Toronto, ON, and Vancouver, BC.

THE OPPORTUNITY

As the Senior Channel Account Manager, you are the "Google Quarterback" for our sales organization. You will operate in a strategic Overlay capacity, working shoulder-to-shoulder with our direct Account Executives (AEs).

Your lane is the Google Ecosystem: you build relationships with Google Field Sales Reps, uncover opportunities within their territory plans, and secure trust in our practice capabilities to catalyze deals. Once a qualified opportunity is identified and funded, you bring in the aligned TELUS Digital AE to manage the client's commercial relationship and close the deal.

You are responsible for the Partner Momentum (Google relationships), while the Account Executive is responsible for the Customer Commercials.

RESPONSIBILITIES

Partnership Development & Enablement

• Hunt the Partner, Not the Client: Your primary relationships are Google Field Sales Reps (FSRs) and Customer Engineers (CEs). You will actively collaborate within the Google organization to uncover customer needs.
• Pipeline Injection: Source net-new leads through the Google channel and "tee up" these opportunities for the mapped TELUS Digital Account Executive.
• Roadshow Execution: Execute the 2026 Roadshow Strategy. You will blend Google relationship-building with key client engagement, hosting social events, and "Showcase" sessions to build demand.
• ROI Reporting: Track and report on Funding utilization and ROI to demonstrate value to both Google and TELUS leadership.

Account Executive Collaboration & Internal Leadership

• Internal Education: Conduct showcase sessions for TELUS Digital AEs to teach them when and how to include Google collaboration to win deals.
• Account Mapping: Coordinate across TELUS Digital sellers and Google sellers to map accounts and identify collaboration opportunities.
• The Handoff: Once a Channel-Sourced lead is qualified and funded, you loop in the AE to lead the customer-facing commercial negotiation.

Strategic Reporting & Insights

• Metrics: Track and report on KPIs (pipeline growth, bookings, funding ROI, partner satisfaction).
• Intelligence: Provide leadership with market intelligence, competitor trends, and partnership insights.
• QBRs: Represent TELUS Digital in quarterly business reviews (QBRs) and partner executive sessions.

COMPETENCIES

• Google Ecosystem Tenure: 3+ years in a Google Cloud partner, alliance, or co-sell role; arrives with an active, named network of Field Sales Representatives and Customer Engineers they can leverage immediately.
• Channel-Sourced Pipeline Track Record: 5+ years in channel or partner sales; can quantify their personal contribution to channel-sourced pipeline and closed revenue across multiple fiscal years.
• Overlay Sales Experience: Has operated in a dedicated overlay or alliance capacity alongside a direct sales team; instinctively enables Account Executives rather than competing with them for the customer relationship.
• Enterprise & Mid-Market Deal Exposure: Has worked in the Mid-Market Enterprise to Enterprise segment cloud or professional services deals across both greenfield prospecting and existing spender expansion.
• Executive Presence in Partner Settings: Has represented a partner organization in QBRs, joint business planning, or hyperscaler executive sessions; comfortable as the named partner lead in the room.
• Cross-Functional Influence Without Authority: Has driven partner motion adoption across a skeptical or uninitiated sales team; measures their success through Account Executive wins, not just their own activity.

EQUAL OPPORTUNITY EMPLOYER

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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