Technical Analyst

Full Time

Charlotte, NCPosted 9 days ago

Role Overview

Telus Digital is hiring a Technical Analyst. This is a full-time role in Charlotte. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.

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JavaKafkaAgileAPITitleTechnicalAnalystLocation

Job description

Title :: Technical Analyst

Location :: Charlotte NC

Mode :: Onsite

Job Description

7+ years of working experience as a Technical Analyst
Experience/Knowledge of Java-based Web API/Web Services and Kafka
Strong communication skills (both written and verbal)
Has experience creating high-level and low-level designs, flowcharts, and sequence diagrams.
Understanding of Telecom Billing Systems (e.g. CSG, ICOMS)
Able to propose solutions and help architect the flow of services

Responsibilities

Collaborate with stakeholders and developers.
Participate in JAD sessions and provide solutions as needed.
Document technical inputs and requirements.
Create both high-level and low-level design diagrams and flowcharts.

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

About Telus Digital

Telus Digital

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Frequently Asked Questions

How do I apply for the Technical Analyst position at Telus Digital?

Use the Apply button above to submit your application directly to Telus Digital. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Technical Analyst position at Telus Digital located?

This position is based in Charlotte. Telus Digital has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Technical Analyst at Telus Digital earn?

Telus Digital has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Technical Analyst role at Telus Digital posted?

This role was posted on June 30, 2026 (9 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.