Full Stack Developer (Junior / Intermediate)

Company Description

TekVision has been a trusted provider of customer experience testing services for North American contact centers since 1995. Specializing in multi-lingual, cloud-based solutions, TekVision delivers accurate and actionable results for clients across various industries, including financial services, telecommunications, insurance, and more. With a proven track record of technical assurance expertise, we are committed to delivering exceptional value and 5-star service to our clients. TekVision continues to innovate and lead in providing tailored solutions for complex customer experience challenges.

Role Description

We’re hiring a Full Stack Developer to join our product development team and help enhance and extend Lens, our CX testing and monitoring platform. This role is ideal for a developer who enjoys building end-to-end features—from Java backend services and REST APIs to React frontend components—and who’s excited to deepen experience with AWS and cloud-native integrations. You’ll also contribute to performance-minded engineering, including optimizing API response times, improving database access patterns, and (where appropriate) leveraging multithreading/concurrency for efficient processing. A key part of the work is supporting and expanding Conversational AI testing and monitoring, helping ensure chatbots and virtual agents perform reliably across real-world customer journeys.

What You’ll Do

• Design, implement, and maintain backend services and REST APIs using Java (Spring Boot or similar frameworks).
• Build and improve frontend components and user workflows using React (JavaScript/TypeScript, HTML, CSS).
• Integrate internal services with external and internal APIs (JSON, HTTP-based services).
• Develop and enhance Lens platform features such as dashboards, configuration screens, reporting views, and admin tools.
• Support cloud-based deployments and integrations on AWS (e.g., environment setup, service configuration, monitoring, troubleshooting).
• Contribute to automation tooling/scripts that improve development, testing, or deployment workflows (Python or other scripting languages).
• Participate in code reviews, testing, debugging, and documentation to ensure reliability, security, and maintainability.
• Collaborate in agile delivery: clarify requirements, estimate work, and communicate progress clearly.

What You Bring

• 1–3+ years of software development experience
• Solid programming fundamentals and strong working knowledge of Java and OOP principles.
• Experience building or consuming RESTful APIs and working with JSON.
• Hands-on exposure to React (professional experience preferred; strong project experience acceptable).
• Working knowledge of web fundamentals: HTML, CSS, JavaScript (TypeScript preferred).
• Familiarity with SQL and relational databases (PostgreSQL preferred).
• Comfortable with Git workflows (branches, pull requests, code reviews).
• Strong problem-solving ability, attention to detail, and ability to learn quickly.
• Dependable, responsible, and collaborative—able to take ownership and follow through.

Nice to Have

• Spring Boot, JPA/Hibernate, microservices patterns.
• AWS experience with services like ECS/EC2/Lambda, S3, RDS, CloudWatch, IAM, VPC basics.
• Containerization with Docker; CI/CD exposure (GitHub Actions, Jenkins, etc.).
• Automated testing (JUnit, Jest, Cypress/Playwright) and familiarity with test strategies.
• Observability/logging/monitoring experience (CloudWatch, ELK, Prometheus/Grafana).
• Interest in CX technologies, testing/monitoring platforms, analytics dashboards.

Job Type: Permanent, Full-time

Office Location: 79 Wellington St W Toronto, ON (Hybrid, once a week in office)