Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
- *Key Responsibilities:**
- Delivers an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer and the designs they are working on.
- Sells the value propositions of TE Connectivity products and services.
- Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.
- Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.
- Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.
- Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.
- Work with TE franchised distributors to provide quotations and order fulfillment.
- Promote TE portfolio of products to drive revenue.
- *Qualification Required:**
- Bachelors in technical or business degree.
- 1-5 years of Technical Support / Sales and Customer Service experience.
- Excellent communication skills.
- Flexible to work in Shifts and Hybrid Model.
- Demonstrates problem-solving skills, influencing abilities, and the ability to provide effective feedback.
- Strong verbal, written, and presentation skills.
- Relevant product or industry experience a plus.
- Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.
- *Additional Details:**
TE Connectivity Ltd. is a 16.3 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. With 89,000 employees, including more than 8,000 engineers, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, and Twitter.
Competencies:
- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork. At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
- *Key Responsibilities:**
- Delivers an extraordinary customer experience by technically advising customers on TE products, services, and capabilities to best meet the needs of the customer and the designs they are working on.
- Sells the value propositions of TE Connectivity products and services.
- Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.
- Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.
- Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.
- Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.
- Work with TE franchised distributors to provide quotations and order fulfillment.
- Promote TE portfolio of products to drive revenue.
- *Qualification Required:**
- Bachelors in technical or business degree.
- 1-5 years of Technical Support / Sales and Customer Service experience.
- Excellent communication skills.
- Flexible to work in Shifts and Hybrid Model.
- Demonstrates problem-solving skills, influencing abilities, and the ability to provide effective feedback.
- Strong verbal, written, and presentation skills.
- Relevant product or industry experience a plus.
- Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.
- *Additional Details:**
TE Connectivity Ltd. is a 16.3 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. With 89,000 employees, including more than 8,000 engineers, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, and Twitter.
Competencies:
- Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.
About TE Connectivity
TE Connectivity
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