Information Process Enabler/Workflow Specialist/TL -- HR Admin

About the job:

Walk-In Drive TCS Mumbai is Hiring for Information Process Enabler/Workflow Specialist/TL -- HR Admin

Job Title: Information Process Enabler/Workflow Specialist/TL -- HR Admin

Date : May 17th, 2026 (Sunday)

Timings: 10:00 AM 12:30 PM

Venue: Tata Consultancy Services Ltd, Olympus A, Security Block Hiranandani Estate, Ghodbunder Road, Patlipada, Thane (W) 400607, Maharashtra, India.

Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only

Experience Required: 1 to 6 years

Employment Type: Full-Time

JD : Kindly refer to the end of the post

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview

Step 1: Visit https://ibegin.tcs.com/iBegin/

Step 2: Click to login

Step 3: Click New user (Register with us)

Step 4: Select 'BPO' in areas of interest and complete the registration. (Fill the details)

Step 5: Once completed, your TCS no. will be generated which starts from EP2026XXXX.

Step 6: You will receive the EP number on your personal e-mail ID.

Mandatory Documents to carry:

• TCS Online Application Form
• Hard Copy of Resume
• 2 Copy Recent Passport Size Photographs
• Original and photocopy of Govt. ID proof (Aadhaar Card or PAN Card)

Eligibility:

Minimum 15 years of regular, full-time education (10 + 2 + 3)

Should be flexible with night shifts & rotation shifts

Role Summary:

Provides administrative support to HR Team. HR Operations responsibilities include managing employee life-cycle processes as well as assisting general administrative duties. Role is responsible for reporting and using data to identify operational inefficiencies and helps to recommend and improve or innovate processes to keep them as effective and efficient as possible. The right candidate will be detail oriented and comfortable with Excel. Plays a key role in managing complex employee data transactions, ensuring data accuracy as well as supporting with reporting and escalations. HR Operations responsibilities include managing employee life-cycle processes as well as assisting general administrative duties. Role is responsible for reporting and using data to identify operational inefficiencies and helps to recommend and improve or innovate processes to keep them as effective and efficient as possible. The right candidate will be detail oriented and comfortable with Excel. Leads a team of Associates and Senior Associates, overseeing daily operations, workload allocation, and SLA adherence. Ensures smooth handling of escalations, drives data quality initiatives, and partners with HR stakeholders to deliver efficient, accurate, and compliant HR data management. Focuses on team development and continuous process improvement.

Role Responsibilities

• Provide initial support for requests and inquiries submitted to the HR organization, including employment verifications, onboarding, time and leave, policies and procedures, and other simple and complex requests that may require research and follow-up for resolution
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Provides transactional and administrative support for HR processes such as Leaves of Absence Administration, Employee life cycle data administration, Administer Separation, Administer Comp & Benefits Changes.
• Providing support for HR Business partners and Business Leaders including but not limited to the Reporting, Data correction and updates in SAP SF
• Managing Data Quality - Ensure that data is up to date, drive the processes, and ensure audit reports are clean & accurate in the HCM system
• Administers new hires, changes, and separations in the organization
• Supports the setup and administration of employee records, data warehousing, and employee file management with a high level of accuracy and discretion
• Handle complex employee requests requiring research, analysis, and follow-up - Leaves of Absence Administration, Employee life cycle data administration, Administer Separation, Administer Comp & Benefits Changes.
• Support HR Business Partners and Leaders with reporting, data corrections, and escalated queries.
• Conduct regular data audits to ensure accuracy, compliance, and quality of HR data.
• Provide guidance and mentorship to Associates on processes and system navigation.
• Contribute to process improvement initiatives within HR Operations.
• Maintains accurate and up-to-date human resource files, records, and documentation.
• Allocate work, monitor progress, and ensure SLA adherence for requests and transactions.
• Manage escalations and provide expert guidance on complex HR data issues.
• Drive data quality initiatives, ensuring audit reports are accurate and compliance requirements are met.
• Liaise with HR Business Partners and stakeholders to ensure smooth resolution of issues.
• Support team training, knowledge sharing, and continuous process improvements.
• Prepare and analyze reports on team performance, accuracy, and turnaround times.

Qualification

• Minimum 1-6 years work experience within Employee Data Management operations with at least 2 years in a supervisory/lead role
• Bachelors degree (Any Stream)
• Demonstrate ability and integrity when working with confidential data
• Excellent communication (verbal and written), organizational, and coordination skills
• Strong service orientation with demonstrated desire and willingness to serve the team and its customers
• Ability to take initiative; be proactive without waiting for direction; strong sense of personal accountability
• MS Office & Excel Skills
• SAP ECC/other ERPs working knowledge will be a plus
• Demonstrate ability and integrity when working with confidential data
• Excellent communication (verbal and written), organizational, and coordination skills
• Strong service orientation with demonstrated desire and willingness to serve the team and its customers
• Ability to take initiative; be proactive without waiting for direction; strong sense of personal accountability
• MS Office & Excel Skills
• SAP ECC/other ERPs working knowledge will be a plus
• Strong knowledge of HR processes and data management best practices
• Advanced proficiency in HR systems (SAP SF, HRIS tools)
• Strong problem-solving and analytical skills
• Ability to prioritize tasks and manage multiple cases effectively
• Experience supporting process improvement or automation initiatives Strong service orientation with demonstrated desire and willingness to serve the team and its customers
• Ability to take initiative; be proactive without waiting for direction; strong sense of personal accountability
• MS Office & Excel Skills
• Strong people management and team coaching skills.
• In-depth knowledge of HR systems and data processes (SAP SF expertise preferred)
• Excellent stakeholder management and communication skills.
• Ability to drive efficiency and identify opportunities for automation
• Strong focus on quality, compliance, and customer experience

Who can apply:

Only those candidates can apply who:

• have minimum 1 years of experience

Salary:

Competitive salary

Experience

1 year(s)

Deadline:

2035-01-01 00:00:00