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Customer Complaint Resolution and MIS Analyst - Collections

Tata Capital Finance Ltd
Full Timejunior
INPosted 8 days ago

Job Description

As a Customer Complaint Resolution and MIS Analyst - Collections at Tata Capital Finance Ltd in Thane, you will be responsible for resolving customer complaints and analyzing Management Information Systems related to collections. Here are the details you need to know:

  • *Role Overview:**

You will be focused on handling customer complaints and ensuring timely resolution, along with analyzing data to provide insights for the collections department.

  • *Key Responsibilities:**
  • Resolving customer complaints in a timely and effective manner
  • Analyzing and interpreting MIS data related to collections
  • Providing insights and recommendations based on data analysis
  • Collaborating with the collections team to improve processes and efficiency
  • *Qualifications Required:**
  • Minimum education qualification required
  • 2 to 3 years of experience in a similar role
  • Strong communication skills
  • Analytical mindset and attention to detail

If you are looking for a challenging role where you can utilize your communication skills and analytical abilities, this position might be the right fit for you. Apply now through the apna app and take the next step in your career with Tata Capital Finance Ltd. As a Customer Complaint Resolution and MIS Analyst - Collections at Tata Capital Finance Ltd in Thane, you will be responsible for resolving customer complaints and analyzing Management Information Systems related to collections. Here are the details you need to know:

  • *Role Overview:**

You will be focused on handling customer complaints and ensuring timely resolution, along with analyzing data to provide insights for the collections department.

  • *Key Responsibilities:**
  • Resolving customer complaints in a timely and effective manner
  • Analyzing and interpreting MIS data related to collections
  • Providing insights and recommendations based on data analysis
  • Collaborating with the collections team to improve processes and efficiency
  • *Qualifications Required:**
  • Minimum education qualification required
  • 2 to 3 years of experience in a similar role
  • Strong communication skills
  • Analytical mindset and attention to detail

If you are looking for a challenging role where you can utilize your communication skills and analytical abilities, this position might be the right fit for you. Apply now through the apna app and take the next step in your career with Tata Capital Finance Ltd.

About Tata Capital Finance Ltd

Tata Capital Finance Ltd logo

Tata Capital Finance Ltd

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