Job Description
As an IT Helpdesk Support Executive/Desktop Support Engineer, your role involves providing technical assistance to clients by assisting in the installation, upgrade, and troubleshooting of hardware and software systems.
Key Responsibilities:
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
Qualifications Required:
- BSc in Computer Science or relevant field
Please note that the company did not provide any additional details in the job description. As an IT Helpdesk Support Executive/Desktop Support Engineer, your role involves providing technical assistance to clients by assisting in the installation, upgrade, and troubleshooting of hardware and software systems.
Key Responsibilities:
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
Qualifications Required:
- BSc in Computer Science or relevant field
Please note that the company did not provide any additional details in the job description.
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