We are hiring a Store Manager for a premium cosmetic brand. Responsibilities include

• Deliver excellent service to ensure high levels of customer satisfaction
• Motivate the sales team to meet sales objectives through training and mentoring
• Create business strategies to attract new customers, increase store traffic, and enhance profitability
• Ensure year-on-year business growth
• Plan regular visits to academies and salons for business tie-ups
• Delegate tasks to the store team and closely monitor store operations
• Follow store SOPs and ensure adherence by all staff
• Create weekly staff rosters and plan resources to support training and marketing teams
• Hire, train, and supervise new staff
• Handle customer complaints and concerns professionally
• Ensure compliance with health and safety regulations and industry standards
• Develop and arrange promotional materials and in-store displays
• Prepare reports on buying trends, customer requirements, and profitability
• Manage store administration including budgets and financial records
• Monitor inventory levels and place orders as required
• Maintain monthly store reports and conduct periodic inventory audits

Oversee store maintenance activities as needed

• Requirements
• Proven 7-10 years experience as a Store Manager or in retail management
• Strong leadership skills with the ability to train, motivate, and manage a team
• Good understanding of sales principles, customer service, and store operations
• Ability to drive sales targets and ensure consistent business growth
• Strong problem-solving skills and ability to handle customer complaints effectively
• Experience in inventory management, budgeting, and basic financial reporting
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple responsibilities
• Knowledge of visual merchandising and in-store promotions

Willingness to work flexible hours, including weekends and holidays

• Benefits

As per company norm