Role Overview
Spoory is hiring a entry-level Customer Support Associate. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Overview
We are looking for a Customer Support Specialist who can deliver excellent customer service and ensure customer satisfaction. The ideal candidate should have strong communication skills, problem-solving abilities, and a customer-first mindset.
You will be responsible for handling customer queries, resolving complaints, and maintaining long-term relationships with clients.
Key Responsibilities
- Handle customer queries via phone, email, chat, and WhatsApp
- Resolve customer issues in a timely and professional manner
- Provide accurate information about products/services
- Maintain customer records and update CRM systems
- Follow up with customers to ensure issue resolution
- Escalate complex issues to the relevant department
- Maintain high levels of customer satisfaction
- Collect feedback and suggest improvements
Required Skills
- Excellent communication skills (Hindi & English preferred)
- Strong problem-solving and multitasking abilities
- Basic knowledge of CRM tools (or willingness to learn)
- Ability to handle pressure and difficult customers
- Good listening skills and patience
- Computer literacy (MS Excel, Email handling, etc.)
Pay: ₹20,000.00 - ₹70,000.00 per month
Work Location: In person
About Spoory
Spoory
spoory.in
Frequently Asked Questions
How do I apply for the Customer Support Associate position at Spoory?
Use the Apply button above to submit your application directly to Spoory. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Associate position at Spoory located?
This position is based in IN. Spoory has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Associate at Spoory earn?
Spoory has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Associate role at Spoory posted?
This role was posted on April 17, 2026 (69 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Support Associate role at Spoory entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Spoory has listed.
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