Customer Service Attendant

Buffalo Narrows, SK

Full-Time Position

Snowbird Aviation Services is Saskatchewan's largest full-service aviation ground support company. Devoted to being an employer of choice, Snowbird Aviation Services offers rewarding careers for self-motivated team players. Based in Buffalo Narrows, Saskatchewan, here is your opportunity to work in the fascinating aviation industry for a dynamic company that exceeds customers' expectations, strives for operational excellence, and has a strong employee culture. The Customer Service Attendant is responsible for providing superior customer service and maintaining positive customer relationships while performing check-in duties and assist in providing ground service duties.

Responsibilities

• Checking in passengers and accepting cargo and freight safely and efficiently, in accordance with company policies and industry regulations.
• Loading and unloading, cleaning, fuelling, and marshalling aircraft as needed.
• Calculating weightbalance of aircraft with oversight by Pilot in Command.
• Effective communication with customers, peers, management, and various departments.
• Driving shuttle bus, forklift, tug, and fuel truck as needed.
• Quality control and safe management of fuel delivery, handling and storage, and general airport farm operations.
• Problem solving and making a positive contribution to overall company operations.

Skill Requirements:

• Exceptional customer service skills and interpersonal skills that strengthen inter-company communications and relations.
• Computer skills an asset.
• Self-motivated and able to work within given timelines.
• Effective leadership skills and ability to work as part of a team.
• Able to resolve conflicts positively and productively (customer and co-worker).
• Organizational skills imperative.
• Physically fit, able to safely undertake physically demanding tasks.
• Valid Driver's License an asset.

Shift Requirements:

• Flexibility to work mornings, days, evenings and weekends
• Occasional overtime and on call shifts may be required
• Some travel may be required

As this is a Safety Sensitive Position, selected candidate(s) must test negative for controlled substances and alcohol prior to employment.

We appreciate all applicants; however only those selected for interviews will be contacted.