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Customer Service Representative / Office Admin.

Skedaddle Humane Wildlife Control
Full Timemid
Hamilton, Ontario, CAPosted 12 days ago

Job Description

Skedaddle Humane Wildlife Control is currently seeking motivated individuals looking for a fresh and unique opportunity. This role is ideal for someone with little or no industry experience — we provide full training and ongoing support to ensure your success.

This work-from-home position involves extensive customer interaction by phone and email. The ideal candidate enjoys helping people and thrives in a fast-paced environment where every day brings new challenges. At Skedaddle, customer satisfaction is always our #1 priority.

What You’ll Do

  • Answer incoming customer calls and emails, advising on services, pricing, and inspection availability
  • Schedule appointments and enter information into Salesforce
  • Review and maintain technician schedules
  • Handle customer inquiries, issues, and complaints in line with company policy
  • Monitor voicemails, quote requests, and customer messages throughout the day
  • Communicate and relay key information to field staff
  • Update customer records accurately and consistently
  • Support sales and marketing initiatives, projects, and campaigns
  • Other duties as assigned

What We’re Looking For

Successful candidates will be:

  • Highly organized, detail-oriented, and confident
  • Friendly and outgoing with strong customer service skills
  • Clear and professional on the phone with strong written communication
  • Reliable, committed, and able to work independently from home
  • Comfortable juggling multiple tasks and prioritizing in real time
  • Must have reliable high-speed internet and a quiet home workspace

Schedule

  • This is a part-time position with varying shifts.
  • Weekend availability is required.

We would like to thank everyone for their interest, however only selected candidates will be contacted.

This posting is for an existing vacancy.

Job Type: Part-time

Pay: $19.35 per hour

Application question(s):

  • How many hours per week are you looking to work?
  • Are you available to work day shifts?
  • Are you available to work evening shifts?
  • Are you available to work weekend shifts?

Work Location: In person

About Skedaddle Humane Wildlife Control

Skedaddle Humane Wildlife Control logo

Skedaddle Humane Wildlife Control

skedaddlewildlife.com

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