Customer Service Representative / Office Admin.

Skedaddle Humane Wildlife Control is currently seeking motivated individuals looking for a fresh and unique opportunity. This role is ideal for someone with little or no industry experience — we provide full training and ongoing support to ensure your success.

This work-from-home position involves extensive customer interaction by phone and email. The ideal candidate enjoys helping people and thrives in a fast-paced environment where every day brings new challenges. At Skedaddle, customer satisfaction is always our #1 priority.

What You’ll Do

• Answer incoming customer calls and emails, advising on services, pricing, and inspection availability
• Schedule appointments and enter information into Salesforce
• Review and maintain technician schedules
• Handle customer inquiries, issues, and complaints in line with company policy
• Monitor voicemails, quote requests, and customer messages throughout the day
• Communicate and relay key information to field staff
• Update customer records accurately and consistently
• Support sales and marketing initiatives, projects, and campaigns
• Other duties as assigned

What We’re Looking For

Successful candidates will be:

• Highly organized, detail-oriented, and confident
• Friendly and outgoing with strong customer service skills
• Clear and professional on the phone with strong written communication
• Reliable, committed, and able to work independently from home
• Comfortable juggling multiple tasks and prioritizing in real time
• Must have reliable high-speed internet and a quiet home workspace

Schedule

• This is a part-time position with varying shifts.
• Weekend availability is required.

We would like to thank everyone for their interest, however only selected candidates will be contacted.

This posting is for an existing vacancy.

Job Type: Part-time

Pay: $19.35 per hour

Application question(s):

• How many hours per week are you looking to work?
• Are you available to work day shifts?
• Are you available to work evening shifts?
• Are you available to work weekend shifts?

Work Location: In person