Retention Specialist (Yoga & Success Coach) - Fresher

About the job:

The Role: Sales through Expertise

At Shvasa, we are looking for 'Closers' who happen to be 'Yogis.' We need high-energy professionals who can take a struggling user and turn them into a lifetime advocate. If you have experience in theHealthifyMeecosystemmanaging large cohorts, driving renewals, and hitting aggressive upsell targetsthis role is designed for you.

This is aperformance-linked, target-based role. You will be responsible for the 'Health of the Business' by maintaining a high Retention Rate and driving significant Upsell Revenue.

Why Shvasa?

Are you aCertified Yoga Teacherwho also loves the thrill ofSales and Retention? Did you thrive in the fast-paced, coaching-led environment of companies likeHealthifyme, but are looking for a platform where Yoga and holistic habit-building are the core products?

At Shvasa, we dont just 'sell subscriptions.' We provide LIVE, interactive yoga to a global audience (primarily US/Europe). We are looking forRetention Specialistswho understand that a 'Renewal' is actually a 'Health Win.'

Key Responsibilities (Target-Driven):

• Consultative Sales & Counseling:Use your YTT and Nutrition expertise to provide personalized wellness guidance. You aren't just a coach; you are aSuccess Partnerresponsible for moving the user through the sales funnel.
• Aggressive Revival (The 'Win-Back' Target):Use your sales 'muscle' to reach out to cancelled users. You will be measured on your ability to overcome objections, understand blockers, and successfullyre-bill/re-engagechurned accounts.
• Upsell & Value Upgrades:Meet monthly revenue targets by identifying 'power users' and transitioning them into our high-ticketYTT (Yoga Teacher Training)programs or long-term premium plans.
• Churn Intervention (Proactive Sales):Monitor real-time attendance data. When a user drops off, you intervene with a 'solution-sale' to ensure they don't churn. You are the first line of defense against revenue loss.
• Feedback & Growth Loop:Act as a liaison between the user and the product team. Use your sales insights to suggest features that increase 'stickiness' and lifetime value (LTV).

Qualifications

• Certified Yoga Teacher (RYT 200 or higher) MANDATORY.
• Sales Background is a MUST:Proven track record in B2C sales, retention, or renewal-heavy roles (HealthifyMe, Cult.fit, or Ed-Tech experience is highly preferred).
• Sales/Retention Experience:Proven track record in a B2C health-tech or fitness environment.
• Shift Flexibility:Willingness to work an evening or night shift (between6 PM and 8 AM IST) to support our global community.
• Tech Savvy:Familiarity with CRM tools and a data-driven approach to user retention.

The Shvasa Vibe:

We are a team of yoga enthusiasts in the US and India bringing a simplified, non-mystical approach to yoga. We believe in the 'magic of real yoga' delivered through modern tech.

Ready to leap into the next generation of Yoga-Tech?If you have the empathy of a coach and the drive of a closer, we want to talk to you.

Who can apply:

Only those candidates can apply who:

Salary:

Competitive salary

Experience

No experience required

Deadline:

2035-01-01 00:00:00