Social Services Program Associate
Shepherd's TableRole Overview
Shepherd's Table is hiring a entry-level Social Services Program Associate. This is a full-time role in Silver Spring. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Job Description
Description
Serves as primary intake counselor capturing the identity and basic demographic information of all clients and meal guests receiving services from Shepherd’s Table.
Staffs the Resource Center in conjunction with the Social Services Team, interns and volunteers.
Provide on-going support to clients as needed while they are accessing services at Shepherd’s Table.
Works in coordination with Interfaith Work, Kelly Healthcare Collaborative, Pathways to Housing and other service providers working with our client population.
Provides in-house crisis intervention counseling utilizing Trauma Informed Care, Harm Reduction and De-Escalation Techniques.
Assists with Shepherds Table participation in the annual point-in-time (PIT) survey each year.
Assists with Shepherds Table internal surveys conducted throughout the year.
Assists in facilitating patient scheduling and intakes for the Eye Clinic and coordinating with the Optometrist available dates and times. Works with a volunteer providing reception services for the Eye Clinic.
Receives and processes mail, returning all old mail as necessary.
Assists clients with vouchers for prescription assistance.
Assists clients with tokens and cab fare for transportation to shelter and other services.
Effective utilization of incident reporting systems or tools to record details, follow up on outcomes, and maintain incident logs.
Effective following of HIPAA regulations and compliance requirements for safeguarding clients'/mail guests' information
Works with clients to access other providers and government services.
Maintains accurate program and client data on Salesforce and provides monthly reports.
Requirements
Participates in required training and development activities
Fully cooperates with the organization's compliance and continuous quality improvement (CQI) program
Creates a safe work environment and uses sound judgement in interactions with clients and staff to maintain safety
Reports to work on time daily and use time clock appropriately
Performs other related duties as assigned
Frequently Asked Questions
How do I apply for the Social Services Program Associate position at Shepherd's Table?
Use the Apply button above to submit your application directly to Shepherd's Table. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Social Services Program Associate position at Shepherd's Table located?
This position is based in Silver Spring. Shepherd's Table has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Social Services Program Associate at Shepherd's Table earn?
Shepherd's Table has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Social Services Program Associate role at Shepherd's Table posted?
This role was posted on June 17, 2026 (8 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Social Services Program Associate role at Shepherd's Table entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Shepherd's Table has listed.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start