Healthcare Administration Assistant (Rehabilitation Services)

Location: Remote / Work From Home (India)

Salary: ₹20,000 - ₹30,000 per month (depending on experience and suitability)

Job Type: Full-Time

Working Hours: Full-time role aligned to UK business hours

About SESLAX

SESLAX provides administrative, operational, and business support services to international organisations, including healthcare providers.

We are looking for a motivated, organised, and enthusiastic Healthcare Administration Assistant to join our growing team and support a UK rehabilitation service.

This is an excellent opportunity for someone looking to build a long-term career in international healthcare administration and operations.

You will receive structured training and work alongside experienced colleagues while supporting patients, clinicians, and operational teams.

About the Service

Our client provides specialist rehabilitation services to adults recovering from:

• Stroke
• Neurological conditions
• Brain injury
• Orthopaedic surgery
• Falls and mobility problems
• Other long-term health conditions

Every enquiry you handle and every appointment you coordinate helps patients access the care they need.

Key ResponsibilitiesPatient Administration

• Respond to emails and messages professionally
• Assist with patient enquiries
• Update patient records
• Maintain accurate documentation

Appointment Coordination

• Assist with appointment bookings
• Update clinician diaries
• Process appointment changes
• Support scheduling activities

CRM and Data Management

• Update CRM records accurately
• Maintain digital files
• Track enquiries and follow-up tasks
• Ensure information is organised and complete

Documentation Support

• Prepare documents and letters
• Format reports and presentations
• Proofread documents for spelling and grammar
• Update templates and spreadsheets

Administrative Support

• Assist with invoicing administration
• Support operational projects
• Complete general administrative tasks
• Work collaboratively with the wider team

IT Systems

• Use Microsoft Office applications
• Learn and use CRM systems
• Learn scheduling and clinical software
• Maintain accurate electronic records

Full training will be provided.

Who We Are Looking ForEssential

• Excellent spoken and written English
• Good organisational skills
• Strong attention to detail
• Positive and professional attitude
• Ability to learn quickly
• Good interpersonal skills
• Ability to work independently

IT Skills

You should be comfortable using:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Internet and cloud-based applications

Training will be provided on CRM and healthcare software systems.

Desirable

Experience in:

• Administration
• Customer service
• Reception
• Data entry
• Healthcare administration
• Office support
• Virtual assistance

is advantageous but not essential.

Technical Requirements

• Reliable laptop or desktop computer
• Stable high-speed internet connection
• Quiet workspace suitable for professional calls
• Webcam
• High-quality headset with microphone
• Power backup during outages

Training and Development

You will receive:

• Structured onboarding
• Paid training
• Ongoing coaching and support
• Exposure to UK healthcare operations
• Experience using professional CRM and scheduling systems

No previous experience in rehabilitation or UK healthcare is required.

Who Will Succeed in This Role?

You are likely to succeed if you:

• Enjoy helping people
• Take pride in accurate work
• Learn new systems quickly
• Communicate professionally
• Are organised and dependable
• Enjoy solving problems
• Want to build a long-term career

Benefits

• Work from home
• 25 days paid annual leave, including public holidays
• Paid training and onboarding
• Monthly salary paid on time through SESLAX
• Supportive team environment
• Exposure to international healthcare operations
• Regular salary reviews based on performance and development
• Long-term career opportunity

Language Requirement

English (Required)

Work Location

Remote

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

• Flexible schedule
• Leave encashment
• Paid time off
• Work from home

Application Question(s):

• Are you willing to work UK business hours (2.30pm-11.30pm Indian time)
• Are you comfortable in using Microsoft office, CRM. Google workspace
• Do you have a reliable laptop/desktop computer, high-speed internet, webcam, and professional headset?
• In no more than 150 words, tell us why you are interested in this role. Please write this yourself without using AI tools.
• Have you worked with UK, US or other international clients? Are you comfortable speaking to patients, healthcare professionals and businesses in the UK over the telephone?

Experience

• administration, customer service, or a similar role: 1 year (Preferred)

Language:

• fluent spoken and written English (Preferred)

Location:

• Hyderabad, Telangana (Hyderabad, Hyderabad District) (Preferred)

Work Location: Remote