Role Overview
Sales Rise Agency is hiring a mid-level Customer Support Representative. This is a full-time role in Ontario. Part of Sales Rise Agency's Social Media hiring, posted 5 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
The Customer Support Representative plays a vital role in assisting customers by resolving issues and providing detailed product knowledge. Working within small to medium-sized teams, they handle communications across phone, email, live chat, and social media to address technical support, billing queries, order tracking, and product information requests. This role requires occasional travel and involves managing customer complaints, collecting feedback, and maintaining CRM systems.
Responsibilities
- Assist customers with inquiries and support issues
- Resolve technical and billing problems effectively
- Provide accurate product information and order tracking updates
- Enter and update customer data in CRM systems
- Handle inbound and outbound calls professionally
- Follow up with customers to ensure resolution satisfaction
- Manage customer complaints and feedback collection
- Collaborate with team members to improve service quality
Preferred Qualifications
- Entry-level experience in customer support
- High School Diploma or equivalent
- Strong communication and active listening skills
- Effective problem-solving abilities
- Ability to multitask and manage time efficiently
- Empathy and conflict resolution capability
- Proficiency in data entry and teamwork
Company DescriptionWe are not your average agency. We are a high energy team of go-getters, connectors, and people who genuinely love what they do. We specialize in placing driven, ambitious talent with companies that are ready to grow and we do it with speed, heart, and zero fluff.
We move fast. We grow fast. And we always bring people with us.
If you are hungry, motivated, and ready to be part of something that actually means something, you just found your people.
Company Description
We are not your average agency. We are a high energy team of go-getters, connectors, and people who genuinely love what they do. We specialize in placing driven, ambitious talent with companies that are ready to grow and we do it with speed, heart, and zero fluff.We move fast. We grow fast. And we always bring people with us.If you are hungry, motivated, and ready to be part of something that actually means something, you just found your people.
Frequently Asked Questions
How do I apply for the Customer Support Representative position at Sales Rise Agency?
Use the Apply button above to submit your application directly to Sales Rise Agency. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Representative position at Sales Rise Agency located?
This position is based in Ontario. Sales Rise Agency has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Representative at Sales Rise Agency earn?
Sales Rise Agency has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Representative role at Sales Rise Agency posted?
This role was posted on June 10, 2026 (5 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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