Description

SAIC is seeking an Email Systems Administrator to support the Department of Treasury by providing advanced administration, technical expertise, and operational support for email systems (Exchange Online and on-prem), email security, Microsoft 365 (M365), Microsoft Teams, and Entra ID. The ideal candidate will lead a team in ensuring the secure and efficient operation of email and collaboration tools, while optimizing system performance and providing user support in a fast-paced federal environment.

Key Responsibilities:

• Manage the operation and maintenance of Microsoft Exchange Online and on-prem environments, ensuring seamless email delivery, accessibility, and performance in hybrid configurations.
• Oversee email security solutions, including anti-spam, phishing protection, and email encryption, ensuring compliance with Treasury security policies and federal regulations.
• Configure, administer, and maintain core Microsoft 365 services, including Exchange Online, Teams, and related add-ins, ensuring alignment with enterprise standards.
• Manage and optimize Microsoft Teams for effective collaboration, including troubleshooting, setting up policies, and enabling integrations.
• Administer and support Entra ID (Azure Active Directory) for user authentication, single sign-on (SSO), conditional access, and directory synchronization in a hybrid environment.
• Deploy and manage M365 add-ins, third-party integrations, and related tools to enhance productivity and collaboration.
• Diagnose and resolve email, collaboration tool, and identity management issues, working with users and other technical teams as needed.
• Monitor and optimize email and collaboration tool performance, ensuring effective resource utilization, system uptime, and capacity planning.
• Provide support to end-users for email, calendar, and collaboration tools, ensuring minimal disruption to operations.
• Maintain configuration documentation, system performance logs, and monthly reporting on email and collaboration services usage and incidents.
• Lead and mentor a team of administrators to ensure efficient delivery of 24x7 operational support and excellent service.

Qualifications

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience) and 4 years of hands-on experience in Microsoft Exchange, M365 administration, and email security support. 4 additional years of experience in lieu of Bachelor’s degree may be considered.
• Must be a U.S. Citizen with the ability to obtain a Public Trust Clearance.
• Strong expertise in Microsoft Exchange Online (O365) and on-prem environments, including hybrid configurations.
• Experience with Microsoft Teams administration, configuration, and integrations.
• Solid understanding of Entra ID (Azure Active Directory), including directory synchronization (e.g., AAD Connect), conditional access policies, and role-based access controls.
• Proficiency in PowerShell scripting for task automation and system administration.
• Familiarity with email security tools such as Microsoft Defender for Office 365, Proofpoint, Mimecast, or similar technologies.
• Experience administering M365 add-ins and third-party integrations to enhance collaboration and communication.
• Knowledge of federal IT security policies, protocols, and compliance standards (e.g., FISMA, NIST).
• Excellent problem-solving, communication, and interpersonal skills.

Preferred Qualifications

• Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Security, Compliance, and Identity Fundamentals, or equivalent.
• Previous experience supporting IT operations within a federal agency, preferably the Department of Treasury.
• Experience with email migration projects or large-scale system upgrades.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.