Lab Assistant

Education

• Completion of Grade XII or recognized equivalent required
• Medical Laboratory Assistant Certificate required

Certifications

• MLPAO (Medical Laboratory Professionals’ Association of Ontario), OSMT (Ontario Society of Medical Technologists) or CSMLS (Canadian Society of Medical Laboratory Science) certification strongly preferred

Experience

• Minimum five (5) years of recent laboratory experience (within the last eight (8) years) in a laboratory assistant role in an acute care centre preferred
• Good understanding of laboratory operations, including the principles and practices of laboratory procedures and workflow preferred
• Experience in Point of Care Testing (POCT) an asset
• Experience with POCT middleware (e.g., Aegis

POC) an asset

• Familiarity with Accreditation Canada – Diagnostics standards preferred
• Knowledge of medical terminology essential
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)
• Demonstrated commitment to excellent attendance and consistent performance
• Ability to facilitate structured training sessions for adult learners with clear communication and effective participant engagement
• Strong organizational, time‑management, and prioritization skills with the ability to manage multiple tasks in a fast‑paced environment
• Ability to perform duties independently and collaboratively within a multidisciplinary team, demonstrating initiative in seeking direction, prioritizing tasks appropriately, and exercising sound judgment within defined scope
• Excellent verbal and written communication and interpersonal skills with the ability to interact professionally with staff, physicians, volunteers, patients, and families
• Strong critical thinking and problem‑solving skills, with sound judgment in identifying and resolving issues
• Commitment to quality, safety, and continuous improvement
• Understanding of quality management systems and Accreditation Canada – Diagnostics standards

Responsibilities

• Assist with POCT operator certification/recertification processes by delivering structured training sessions to adult learners in a clear, confident, and engaging manner, in accordance with established procedures
• Monitor Aegis

POC middleware, shared POCT email box, and respond to operator inquiries (phone/email) by providing support within defined scope and escalating issues as appropriate

• Assist with POCT inventory management and distribution of supplies for efficient utilization
• Support troubleshooting and maintenance of POCT devices as per established procedures
• Perform device‑specific functions as outlined in approved procedure manuals, ensuring adherence to established laboratory protocols and quality standards
• Support documentation management (electronic and hard copy) such as operator competency tracking, maintenance logs, temperature logs, internal audits, and operator compliance activities
• Assist with documentation of non‑conformances and deviations in accordance with established procedures and escalates appropriately for investigation and follow‑up
• Assist with POCT external proficiency testing (PT) program delivery, device/analyzer comparisons and validation activities under the direction and supervision of an MLT
• Support compliance with Accreditation Canada – Diagnostics standards
• Liaise with RVH Laboratory and clinical staff, and vendors as required
• Participate in staff and patient experience feedback initiatives, professional development, teaching/educational activities, safety and quality improvement initiatives to ensure excellence in the provision of services
• Adhere to RVH and departmental policies and procedures, mission and vision statements while maintaining confidentiality requirements
• Demonstrate alignment with RVH core values:

Inspire Trust, Be Kind, Be Bold, Do Great Things, Team Up

• Perform other related duties consistent with the job classification, as assigned, requested, or required

The above responsibilities are not to be considered all‑inclusive; may be assigned other related duties in support of efficient laboratory operations and patient care, including assisting in high‑volume areas when POCT workload is reduced.

Equity & Inclusion

RVH is committed to recruitment and selection…