Client Servicing / Customer Success Executive

Job Title: Client Servicing / Customer Success Executive

Location: Naraina Industrial Area, New Delhi

Salary: Up to ₹3 LPA CTC

Experience: Freshers / 0–1 year experience

About the Role

We are looking for a proactive and customer-focused Client Servicing / Customer Success Executive to join our team. The ideal candidate will be responsible for managing client relationships, addressing queries, and ensuring a seamless post-sales experience.

Key Responsibilities

• Handle client queries and provide support through calls, emails, and chat
• Build and maintain strong client relationships
• Coordinate with internal teams to resolve client issues efficiently
• Ensure timely resolution of client concerns and maintain high customer satisfaction
• Maintain accurate records of client interactions in CRM systems
• Assist clients with product onboarding and basic training when required

Requirements

• Excellent English communication skills (verbal and written)
• Strong interpersonal and problem-solving abilities
• Basic knowledge of MS Excel and CRM tools is a plus
• Ability to manage multiple client requests and prioritize tasks
• Customer-first attitude and willingness to learn

Eligibility

• Bachelor’s degree in any field
• Freshers are welcome to apply

Compensation

• Maximum CTC up to ₹3 LPA

Work Location

B-66, Second Floor, Naraina Industrial Area, Block B, Phase II, Naraina, New Delhi – 110028

If you are passionate about customer success and building strong client relationships, we would love to hear from you.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person