Customer Support Representative

We are looking for a dedicated and customer-oriented Customer Support Executive with strong Hindi communication skills. The candidate will be responsible for handling customer queries, providing accurate information, and ensuring a high level of customer satisfaction.

• Handle inbound and outbound customer calls in Hindi
• Respond to customer queries via phone, email, and chat
• Provide clear and accurate information about products and services
• Resolve customer complaints efficiently and professionally
• Maintain records of customer interactions
• Follow up with customers to ensure issue resolution
• Coordinate with internal teams when required
• Fluent in Hindi (mandatory)
• Basic understanding of English (preferred)
• Good communication and interpersonal skills
• Basic computer knowledge (MS Office, CRM tools)
• Ability to multitask and manage time effectively
• Qualification: Any Degree / Diploma
• Freshers and experienced candidates can apply

Job Types: Fresher, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

Language:

• hindi (Required)

Location:

• Pondicherry Ho., Puducherry (Required)

Work Location: In person