Role Overview
RKS INFOTECH is hiring a mid-level Customer Support Representative. This is a full-time role in Puducherry. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
We are looking for a dedicated and customer-oriented Customer Support Executive with strong Hindi communication skills. The candidate will be responsible for handling customer queries, providing accurate information, and ensuring a high level of customer satisfaction.
- Handle inbound and outbound customer calls in Hindi
- Respond to customer queries via phone, email, and chat
- Provide clear and accurate information about products and services
- Resolve customer complaints efficiently and professionally
- Maintain records of customer interactions
- Follow up with customers to ensure issue resolution
- Coordinate with internal teams when required
- Fluent in Hindi (mandatory)
- Basic understanding of English (preferred)
- Good communication and interpersonal skills
- Basic computer knowledge (MS Office, CRM tools)
- Ability to multitask and manage time effectively
- Qualification: Any Degree / Diploma
- Freshers and experienced candidates can apply
Job Types: Fresher, Permanent
Pay: ₹12,000.00 - ₹16,000.00 per month
Language:
- hindi (Required)
Location:
- Pondicherry Ho., Puducherry (Required)
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Support Representative position at RKS INFOTECH?
Use the Apply button above to submit your application directly to RKS INFOTECH. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Representative position at RKS INFOTECH located?
This position is based in Puducherry. RKS INFOTECH has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Representative at RKS INFOTECH earn?
RKS INFOTECH has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Representative role at RKS INFOTECH posted?
This role was posted on April 20, 2026 (64 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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