Sales Manager- Real estate

Roles and responsibilities -:

Key Responsibilities

1. Team Management

• Manage and supervise the telecalling/telesales executives
• Allocate leads to team members
• Monitor daily calling performance
• Conduct regular team meetings

2. Lead Management

• Distribute fresh leads
• Ensure quick follow-ups with prospects
• Maintain lead records in ERP

3. Conversion Support

• Convert inquiries into site visits
• Coordinate with sales managers for site visit scheduling
• Ensure proper follow-up until booking

4. Performance Monitoring

• Track:
• Calls made
• Leads contacted
• Site visits generated
• Conversions
• Prepare daily and weekly reports

5. Training & Coaching

• Train telecallers on:
• Script handling
• Objection handling
• Product knowledge
• Customer communication

Important KPIs for a Telesales Head

• Lead Response Time
• Calls per Executive per Day
• Lead to Site Visit Ratio
• Site Visit to Booking Ratio
• Follow-up Effectiveness
• Team Productivity
• Lead Closure Rate

Skills Required

• Strong communication and persuasion skills
• Team leadership
• Knowledge of ERP
• Ability to handle customer objections
• Understanding of real estate projects and pricing

Desirable traits-:

• Strong Leadership skills
• Ability to work under pressure.
• Good communication.
• Presentation skills.
• Negotiation skills.
• Strong convincing power.
• Target driven and result oriented.
• Computer knowledge- MS Excel and MS Office

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits

• Cell phone reimbursement

Work Location: In person