Remote Customer Service - Product Support - per hour
RG&T SolutionsRole Overview
RG&T Solutions is hiring a mid-level Remote Customer Service - Product Support - per hour. This is a full-time role in Chelsea. posted 2 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Job Description
We are seeking a dedicated Work-From-Home Customer Service - Product Support professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of $25-$45 per hour.
As a Customer Service - Product Support representative, you will
- Assist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issues
- Troubleshoot technical problems and guide users through troubleshooting steps
- Maintain detailed records of customer interactions and resolutions in our CRM system
- Collaborate with internal teams to escalate and resolve complex issues efficiently
- Provide feedback to improve product features and customer experience
Key skills include excellent communication, problem-solving abilities, and a customer-focused attitude. Prior experience in customer support or product assistance is beneficial but not required.
Benefits include
- Flexible work hours and remote work environment
- Competitive pay rate with opportunities for bonuses
- Comprehensive training and ongoing support
- Health, dental, and vision insurance options
- Paid time off and holidays
Join our team and enjoy a rewarding role helping customers while working comfortably from home in Chelsea, Massachusetts.
Frequently Asked Questions
How do I apply for the Remote Customer Service - Product Support - per hour position at RG&T Solutions?
Use the Apply button above to submit your application directly to RG&T Solutions. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Remote Customer Service - Product Support - per hour position at RG&T Solutions located?
This position is based in Chelsea. RG&T Solutions has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Remote Customer Service - Product Support - per hour at RG&T Solutions earn?
RG&T Solutions has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Remote Customer Service - Product Support - per hour role at RG&T Solutions posted?
This role was posted on June 20, 2026 (2 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start