Catering Sales Manager - Crowne Plaza College Park

As the Catering Sales Manager, you will lead the sales efforts for catered events-including corporate meetings, social gatherings, and weddings-by building strong client relationships, executing seamless event planning, and driving revenue for the hotel. This is a highly collaborative position that bridges sales strategy and event execution, requiring excellent communication skills, creativity, and attention to detail.

Key Responsibilities:

• Develop and maintain strong relationships with new and existing clients to generate catering sales and repeat business
• Respond promptly to inquiries, prepare detailed proposals, conduct site visits, and guide clients through the sales and planning process
• Collaborate with culinary, banquet, and operations teams to ensure flawless event execution and client satisfaction
• Maximize revenue through effective contract negotiation, upselling, and strategic planning
• Manage event details from initial inquiry to post-event follow-up, including BEOs (Banquet Event Orders), timelines, and billing
• Maintain accurate records in the sales CRM and prepare regular forecasting and activity reports
• Represent the hotel at networking events, trade shows, and local industry functions to drive brand awareness and business opportunities
• Ensure all events align with brand standards and service expectations
• Support the Director of Sales & Marketing with other projects as needed

Requirements

2

• -3 years of experience in catering sales, event planning, or hotel sales (hospitality industry experience strongly preferred)
• Proven success in client-facing roles and contract negotiation
• Excellent written and verbal communication skills
• Highly organized with the ability to manage multiple events simultaneously
• Strong knowledge of catering logistics and food & beverage operations
• Proficient in Microsoft Office; experience with Delphi, CI/TY, Opera, or similar sales/event software is a plus
• Bachelor's degree in Hospitality, Business, or a related field preferred
• Passion for guest service, teamwork, and creating memorable experiences
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.