Job Description: Academic Counsellor – Admissions & Inside Sales

Position Details:

Job Title: Academic Counsellor – Admissions & Inside Sales

Department: Admissions & Student Enrollment

Location: Sector V, Salt Lake, Kolkata

Company: Red Apple Learning Private Limited

Employment Type: Full-time

Experience Required: 6 Months – 2 Years

Reporting To: Admissions Manager / Sales Manager / Center Head

Industry Preference: Ed-Tech, Training Institute, Education Services

About Red Apple Learning

Red Apple Learning is a leading training and skill development institute dedicated to empowering students and

professionals with industry-relevant knowledge and career-oriented learning programs. We are committed to

helping learners build successful careers through quality education, expert guidance, and practical training.

We are looking for a dynamic, enthusiastic, and result-oriented Academic Counsellor who can effectively engage

with prospective students, provide course guidance, and drive admissions through consultative counseling and

relationship building.

Job Summary

The Academic Counsellor – Admissions & Inside Sales will be responsible for counseling prospective students,

understanding their career aspirations, recommending suitable training programs, and converting inquiries into

admissions. The role requires excellent communication skills, strong relationship management abilities, and a

passion for helping students make informed educational and career decisions.

Key Responsibilities

Student Counseling & Admissions



Connect with prospective students through outbound and inbound calls, emails, WhatsApp, and other

communication channels.



Understand students' educational background, career goals, and learning requirements.



Counsel students regarding available courses, certifications, curriculum, career opportunities, and industry

demand.



Guide students through the admission process and resolve their queries effectively.



Convert inquiries into admissions through professional counseling and relationship management.

Lead Management & Follow-up



Manage and nurture leads generated through digital marketing campaigns, websites, social media platforms,

referrals, seminars, and walk-ins.



Maintain systematic follow-ups to improve lead-to-admission conversion rates.



Record all interactions, lead status updates, and admission activities in the CRM system.



Ensure timely follow-up and engagement throughout the student enrollment life-cycle.

Sales & Revenue Contribution



Achieve individual and team admission targets on a monthly, quarterly, and annual basis.

Promote ongoing offers, scholarships, discounts, and special programs to prospective students.



Maximize student enrollments while maintaining high service and counseling standards.



Contribute towards achieving organizational admission and revenue goals.

Coordination & Reporting



Collaborate closely with the Marketing, Training, and Admissions teams to improve lead conversion strategies.



Share market intelligence, student feedback, and competitor insights with management.



Prepare and submit daily activity reports, counseling reports, and admission conversion reports.

Key Performance Indicators (KPIs)



Number of student counseling sessions conducted.



Lead-to-counseling conversion ratio.



Counseling-to-admission conversion ratio.



Monthly admission targets achieved.



Revenue contribution through enrollments.



Follow-up compliance and CRM data accuracy.



Student satisfaction and counseling effectiveness.

Eligibility Criteria

Educational Qualification



MBA / PGDBM preferred (Marketing, Sales, Business Management).



Graduate candidates with relevant experience may also apply.

Experience



6 months to 2 years of experience in Admissions Counseling, Academic Counseling, Inside Sales, Student

Enrollment, Tele-Counseling, or Customer Engagement.



Prior experience in Ed-Tech, Training Institutes, Educational Services, Skill Development, or Learning &

Development organizations will be preferred.

Required Skills & Competencies

Communication Skills



Excellent verbal communication skills in: English, Hindi, Bengali.



Strong interpersonal, counseling, and presentation abilities.

Counseling & Sales Skills



Student Counseling



Admission Conversion



Lead Generation & Lead Nurturing



Inside Sales



Relationship Management



Objection Handling



Negotiation & Persuasion



Sales Funnel Management

Technical Skills



Working knowledge of MS Excel, MS Word, Email Communication, and CRM software.



Ability to maintain accurate records and reports.Behavioral Competencies



Student-centric approach.



Excellent listening and problem-solving skills.



Result-oriented and target-driven mindset.



Positive attitude and self-motivation.



Strong organizational and follow-up skills.



Ability to work effectively in a team environment.

Compensation & Benefits



Competitive Fixed Salary



Attractive Performance-Based Incentives



Monthly & Quarterly Recognition Programs



Professional Growth & Career Advancement Opportunities



Training and Skill Development Support



Collaborative and Learning-Oriented Work Environment



Employee Engagement and Reward Programs

Why Join Us?



Opportunity to make a meaningful impact on students' careers.



Fast-growing and dynamic learning environment.



Continuous learning and professional development opportunities.



Performance-driven culture with attractive incentives and career growth.



Supportive and collaborative team environment.