Inbound Sales & Customer Success ($250k+ Transactions)

About the Role:

We’re hiring a Renovation Advisor (Inbound Sales & Customer Success) to own warm, high-intent homeowner opportunities from first conversation through signed construction contract.

This is an inbound, consultative sales role built for people who enjoy running real deals — without cold calling or outbound prospecting. If you come from an SDR, AE, mid-market, or enterprise sales background and prefer working qualified, high-intent opportunities over transactional volume, this role will feel familiar in the ways that matter. Real estate or construction project management type roles also tend to do well here.

Every homeowner you work with has already expressed intent to renovate. Your responsibility is to own the relationship end-to-end: uncover goals, shape and scope the project, coordinate with matched contractors, and guide the homeowner toward a confident decision. Renovations are complex, emotional, and high-dollar purchases, which means deals require strong discovery, thoughtful follow-up, and sound judgment — similar to longer-cycle sales in real estate, construction, or enterprise environments.

You’ll manage a pipeline of roughly 10–15 active homeowners at a time. While all leads are inbound, this is not a passive role. Success comes from staying organized, proactive, and comfortable owning outcomes through multiple decision points. You’ll use Realm’s playbooks, tooling, and contractor network to handle the renovation-specific details, while applying your sales and customer management skills to build trust, create momentum, and close.

You don’t need to come in as a renovation expert — we’ll teach that. What matters is your ability to run longer, multi-step transactions, manage stakeholders, and take ownership of results.

This role is ideal for people who enjoy:

• Acting as a trusted advisor, not a high-volume or transactional seller
• Working warm inbound leads rather than cold calling or outbound prospecting
• Managing longer sales cycles with multiple stakeholders and decision points
• Unblocking stalled deals through follow-up, empathy, and problem-solving
• Owning a pipeline and being accountable for outcomes

We’ve seen strong performance from candidates with backgrounds in:

• SDR, AE, or Account Executive roles, especially in consultative, mid-market, or enterprise sales
• Real estate (agents, buyer specialists, transaction or deal-focused roles)
• Construction, home services, or project management roles with customer ownership
• Customer success or account management roles with revenue responsibility

If you’re motivated by warm inbound demand, meaningful transactions, and the challenge of guiding customers through complex decisions, this role offers the right mix of structure, ownership, and growth.

About Realm:

Realm is on a mission to help homeowners complete their renovations and new builds with confidence, ease, and financial clarity. We guide them through every step of the pre-construction journey—from understanding timelines and permitting to refining scope and securing financing. We the