Head of Advisory

Head of Advisory (Director–VP)

Los Angeles (Hybrid)

About the Role

We’re looking for a Head of Advisory to own and scale Realm’s customer-facing advisory function at the intersection of AI, operations, and the physical world of home renovation.

This role is for a full-stack go-to-market operator — equally strong in customer psychology, systems design, data, and product feedback loops, with a bias toward hands-on execution. You will lead Realm’s front-line revenue team, owning how homeowners move from first conversation to confident commitment, while leveraging AI to scale judgment, consistency, and throughput across the funnel.

You are not just managing a team. You are building the operating system for how humans and AI work together to deliver trust, clarity, and conversion in a messy, real-world category.

This role reports directly to the CEO, is a core member of Realm’s leadership team, and carries real ownership over a profitable, growing business with clear line of sight to significant scale.

This is a full-time, Los Angeles-based hybrid role (3–4 days in office depending on location).

The Job to Be Done

Your core mandate is to scale the current ~8-person advisory team and ~$10M/year revenue business into a $30M+ annual engine within 2 years, while improving quality, efficiency, and margin along the way.

This requires:

• Increasing output without linear headcount growth
  
  
• Systematizing judgment and decision-making through AI and tooling
  
  
• Turning today’s best practices into repeatable, scalable systems
  
  
• Preserving (and strengthening) customer trust as volume increases
  
  

About Realm

Realm is on a mission to help homeowners complete renovations and new builds with confidence, ease, and financial clarity. We guide homeowners through the most complex parts of pre-construction — scope, pricing, timelines, permitting, and financing — then match them with high-quality contractors and support them through execution.

Founded in 2019, Realm is building a category-defining platform that blends real-world expertise with AI-powered tooling to transform a historically opaque and fragmented industry. Our small but mighty team is based primarily in Los Angeles (Marina del Rey).

What You’ll Do

Own and Scale the Advisory Business

• Own P&L-level outcomes for the advisory function, including conversion, revenue, efficiency, and customer experience.
  
  
• Scale the advisory organization from ~8 advisors and ~$10M in annual revenue to $30M+ without sacrificing trust or quality.
  
  
• Design org structure, capacity models, and performance systems that support durable, non-linear growth.
  
  

Operate at the Intersection of Humans + AI

• Redesign workflows so AI handles repeatable, judgment-heavy work — freeing advisors to focus on orchestration, empathy, and edge cases.
  
  
• Partner closely with Product, Data, and Engineering to shape AI tools using real customer and advisor feedback.
  
  
• Continuously evaluate what should be automated, augmented, or eliminated.
  
  

Be a Swiss Army Knife Operator

• Move fluidly between strategy, systems design, execution, and frontline problem-solving.
  
  
• Diagnose breakdowns across people, process, tooling, and incentives — and fix them fast.
  
  
• Build scalable systems while remaining willing to dive in personally when reality demands it.
  
  

Build, Coach, and Raise the Bar

• Hire, develop, and retain elite advisory talent.
  
  
• Set clear goals, metrics, and accountability tied directly to business outcomes.