Senior CRO Specialist (E-commerce)
Real Soft IncRole Overview
Real Soft Inc is hiring a Senior CRO Specialist (E-commerce). This is a contract role in New York. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
JOB DESCRIPTION
GENERAL FUNCTION:
The Senior Specialist, Conversion Rate Optimization (CRO) reports to the Director of User Experience and is responsible for improving e-commerce performance through experimentation, analytics, and user behavior research. This role owns A/B testing initiatives, analyzes performance metrics, and delivers insights that improve conversion, engagement, and revenue across the customer journey.
MAJOR DUTIES AND RESPONSIBILITIES
Plan, execute, and analyze A/B tests across key e-commerce funnels, including homepage, PLP, PDP, and checkout.
Develop and maintain a CRO roadmap based on data, business impact, and testing opportunities.
Use tools such as Google Analytics, experimentation platforms (e.g., Insider), heatmaps, and session replays to analyze site performance and user behavior.
Define test hypotheses, success metrics, and ensure statistical validity of results.
Measure and report the impact of experiments and UX changes, providing clear recommendations to stakeholders.
Conduct quantitative and qualitative user research to identify optimization opportunities.
Collaborate with UX, Product, Marketing, SEO, and Engineering teams to implement and evaluate optimization efforts.
Manage CRO and analytics tools and work with third-party vendors as needed.
BASIC QUALIFICATIONS
Bachelor’s degree or equivalent work experience.
5+ years of professional experience, including at least 3 years in CRO, experimentation, or data-driven optimization for e-commerce.
Strong experience designing and analyzing A/B tests using modern experimentation tools.
Strong analytical skills, with experience using tools such as Google Analytics 4, A/B testing platforms, and heatmapping tools.
Experience optimizing high-traffic e-commerce websites with measurable impact on conversion or revenue.
Familiarity with UX design tools (e.g., Figma) for collaboration purposes.
Strong communication skills with the ability to translate data into actionable insights.
Highly organized and comfortable working in a fast-paced environment.
CRO or experimentation case studies or portfolio preferred.
Frequently Asked Questions
How do I apply for the Senior CRO Specialist (E-commerce) position at Real Soft Inc?
Use the Apply button above to submit your application directly to Real Soft Inc. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior CRO Specialist (E-commerce) position at Real Soft Inc located?
This position is based in New York. Real Soft Inc has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior CRO Specialist (E-commerce) at Real Soft Inc earn?
Real Soft Inc has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior CRO Specialist (E-commerce) role at Real Soft Inc posted?
This role was posted on April 28, 2026 (52 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior CRO Specialist (E-commerce) role at Real Soft Inc require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Real Soft Inc lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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