Relationship Premium Accounts Manager

Company Description

RBL Bank is one of India's fastest-growing private sector banks, offering specialized services across six business verticals including Corporate & Institutional Banking, Commercial Banking, and Retail Assets. With over 11.53 million customers, RBL Bank operates through a wide network of 517 branches, 1,166 business correspondent branches, and 414 ATMs across 28 states and union territories in India. The Bank is listed on the NSE and BSE and is committed to maintaining strong customer relationships while delivering exceptional financial services.

To learn more, visit RBL Bank.

Role Description

This is a full-time on-site role for a Relationship Premium Accounts Manager located in Ahmedabad. The incumbent will be responsible for managing and growing a portfolio of premium banking customers by understanding and fulfilling their financial needs. Key responsibilities include relationship management, offering customized banking solutions, cross-selling products and services, achieving business targets, and ensuring high customer satisfaction.

Qualifications

• Strong relationship management and customer service skills
• Experience in cross-selling banking products and services such as savings accounts, investments, loans, and insurance
• Ability to identify customer needs and provide tailored financial solutions
• Strong communication, negotiation, and interpersonal skills
• Good understanding of financial products, banking processes, and regulatory standards
• Proficiency in data analysis and reporting to track and achieve performance metrics
• Bachelor's degree in Finance, Business Administration, or a related field; MBA is an added advantage
• Prior experience in a similar role or in the banking/financial industry is preferred