Bilingual Customer Support Specialist (B2B)

Markham, Ontario, CAPosted Yesterday

Role Overview

Quantum Management Services Ltd. is hiring a mid-level Bilingual Customer Support Specialist (B2B). This is a full-time hybrid role, based in Markham. posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

GoB2BSAPORBilingualCustomerSupportSpecialist

Job description

Position: Bilingual Customer Support Specialist (B2B)

Location: Markham

Salary: $36 per hour

Schedule: Hybrid - 3 days in office / 2 days remote

Job Type: 1-year contract with strong potential to go permanent

Posting Type: Open Vacancy

Our client is looking for a Bilingual Customer Support Specialist (English/French) to join their high-performing team in Markham. If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced, collaborative environment, this hybrid opportunity could be the perfect fit.

What You'll Do

Provide bilingual phone and email support.
Process orders accurately and follow through to resolution.
Assist new customers and support online ordering.
Collaborate with teams to enhance the customer experience.
Maintain high service standards.

What We're Looking For

Experience in B2B environment.
Bilingual fluency in French and English.
Post-secondary education.
Contact center experience seen as an asset.
Knowledge of SAP ECC or similar systems.
Team player with attention to detail and tech-savvy.

Be part of a dynamic, supportive team where your skills are valued, your ideas count, and you help deliver outstanding customer experiences every day!

Please send a Word version of your resume to Angela Quinlan at angela.quinlan@quantum.ca.

REFER A TEMP HIRE AND EARN A BONUS! For details, click here.

All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.

About Quantum Management Services Ltd.

Quantum Management Services Ltd.

services.quantum.ca

Hybrid

3 other open roles at Quantum Management Services Ltd. on TryApplyNow.

View all 4 roles at Quantum Management Services Ltd.Visit website

Frequently Asked Questions

How do I apply for the Bilingual Customer Support Specialist (B2B) position at Quantum Management Services Ltd.?

Use the Apply button above to submit your application directly to Quantum Management Services Ltd.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Bilingual Customer Support Specialist (B2B) role at Quantum Management Services Ltd. remote or in-office?

This is a hybrid role based in Markham. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.

What does a Bilingual Customer Support Specialist (B2B) at Quantum Management Services Ltd. earn?

Quantum Management Services Ltd. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Bilingual Customer Support Specialist (B2B) role at Quantum Management Services Ltd. posted?

This role was posted on July 10, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.