Job Description
PwC Canada has been a national leader in the adoption of generative AI, becoming one of the first organizations in the country to integrate GenAI tools at enterprise scale. Our AI Factory brings together specialists in product, engineering, data, design, and delivery to rapidly prototype, validate, and scale secure, production‑ready AI solutions used across the firm.
We are looking for a highly motivated Product Manager that enjoys building products and experiences that showcase the state of the art of AI, software, and user experience. Projects you will take on may span from internal use cases that drive our productivity across lines of services (Consulting, Deals, Tax, Assurance) all the way through to market-facing, brand defining client experiences aligned to PwC Canada’s corporate strategy. This is a rare opportunity to practice product management across the full stack, from driving low level software components to designing end to end user experiences.
Through collaboration, creativity, and demonstrable value, the Product Manager will work to ensure that the firm’s investments in Artificial Intelligence solutions and their features deliver maximum business value through direct and tactical oversight of each of your individual product’s KPIs, commercial and usage targets, and alignment to business and client needs, as well as the establishment of product visions, roadmaps, and practices as you lead cross-functional teams to drive initiatives along each product’s lifecycle. The buck stops with you – be accountable for the enterprise-grade software envisioned, realize commercialization and adoption targets, and case-make for investment!
Furthermore, you will foster strong relationships with cross functional team members and key stakeholders, leading them through a series of “firsts” — ways of thinking, working, and delivering — and to ensure everyone arrives at the same destination of deploying Artificial Intelligence enabled solutions that are desirable, viable, and technically feasible and produce measurable value.
Meaningful work you’ll be part of
As a Senior Product Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:
- Develop a deep understanding of our business, our clients, and our users to guide solutions that address underlying problems and deliver meaningful business outcomes
- Stay current on AI trends and provide a point of view on future direction and product development opportunities
- Define and evolve a clear product vision and roadmap, ensuring alignment with business strategy, user needs, firm priorities and technology trends
- Cut through noise, using evidence and stakeholder insight to prioritize work that delivers the highest impact for the firm
- Engage with PwC’s global network and external suppliers to assess whether we should build solutions in‑house or purchase existing ones
- Collaborate with strategy, project, design, engineering, compliance and a range of business stakeholders - enabling each team and maintaining alignment on business outcomes
- Support compliant rollout of AI solutions, partnering with business teams to drive adoption, gather feedback, and deliver intended outcomes
- Define success metrics and track product performance, using data and feedback to guide iteration and demonstrate business value
- Evangelize products and outcomes across the organization through presentations, written assets, and demos
- Standardize AI product management practices, tools, and templates to enable consistent delivery across the portfolio
- Share knowledge and mentor peers by promoting best practices, emerging trends, and continuous improvement across teams
Experiences and skills you’ll use to solve
- Bachelor’s degree in Business, Design, Data Science, Computer Science, Engineering, or equivalent professional experience
- You have served as the Product Manager for one or more AI products or features shipped to real users, demonstrating accountability across the full product lifecycle
- You have a solid understanding of the software development lifecycle, with the ability to engage in moderately technical conversations with engineering teams
- You actively demonstrate leading‑edge AI curiosity staying on top of new models, tools, and research, and translating advancements into clear product opportunities and recommendations
- You work daily with cross‑functional delivery teams including Project Managers, Business Analysts, Engineers, QA specialists, Architects, Designers, and others
- You are skilled at navigating complex organizational structures and reconciling differing viewpoints to build alignment and momentum
- You have built meaningful product roadmaps, informed by user research, market analysis, product data, and stakeholder input - not just by collecting feature requests
- You have identified a product goal, aligned
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