HR Administrator

Salary: $30/hr

Position Type: Part-time, 3 days/week, permanent

Location: Remote in Canada

Overview of Role

This position is responsible for day-to-day administration support for the North American Human Resources Department.

Public Outreach is a rapidly growing organization of over 800 diverse staff in Canada and the USA, undertaking fundraising efforts on behalf of dozens of non-profit organizations. We are looking for a specialist who can help us stay on top of compliance, reporting, and best practices across many states as we grow into new markets.

Reporting to the HR Manager, this role will facilitate the work of the HR department by providing support in our administration, reporting, and other team support activities.

Key Responsibilities:

Day-to-day HR tasks - 70%

• Supporting on frontline inquiries from the staff with simple follow-up
• Supporting development of HR resources (in email, Canva, Google Sites and other mediums) for internal communications to staff, advertising staff programs, resources, and other helpful reminders
• Completing ongoing follow-up and reminders on outstanding requests from staff and managers on behalf of the HR team
• Collaborating with HR team on team projects as needed
• Sharing and communicating various documentation of programs or events with staff

Reporting - 20%

• Following up on inbox audits, error tracking, etc., to produce reporting on areas of improvement from which the HR department can build their education and response strategies
• Providing cadenced reporting on unused vacation time, training attendance, pay audits, demographic audits, etc, from our payroll software and other sources

Other support as needed - 10%

• General support to HR team as requested

Core Competencies:

Communications + Relationship Building

• Communicates clearly and professionally in interactions.
• Asks questions to clarify tasks and ensure understanding.
• Responds to feedback with openness.
• Builds positive working relationships with teammates.

Growth Mindset and Accountability

• Owns assigned tasks and completes them on time.
• Responds constructively to feedback and makes improvements.
• Takes responsibility for mistakes and works to correct them.
• Demonstrates a willingness to learn.

Creativity, Agility, + Problem Solving

• Shows flexibility in handling new tasks.
• Brings forward simple ideas or suggestions to improve work.
• Adapts to changing requests or shifting team priorities.
• Asks for help when stuck instead of waiting.

Strategic Delivery + Practice

• Delivers assigned work on time and to the expected quality.
• Uses provided tools and processes consistently.
• Manages time effectively to complete tasks.
• Balances quality and efficiency with manager support.

Education + Skills:

• Experience using Google Suite of software applications
• Close attention to detail
• Administrative support experience

Public Outreach supports a diverse and equal world and welcomes people from all walks of life into our already eclectic teams. We encourage Peoples of Colour, Indigenous Peoples, Queer/Trans identifying, as well as peoples with Dis/abilities to apply! Accommodations will be made at the candidate's request during all aspects of the hiring and onboarding process.