Senior Security Installation & Service Technician (CCTV & Alarms)

Location: Greater Toronto Area (GTA)

About the Role

We are hiring an experienced Senior Security Installation & Service Technician to support commercial and institutional clients across the GTA. This role focuses on the installation, service, and integration of advanced electronic security systems, including CCTV, access control, and intrusion alarms.

The ideal candidate brings strong technical expertise, hands-on field experience, and the ability to work independently while collaborating with project and service teams.

Key Responsibilities

Install, program, service, and troubleshoot CCTV/IP camera systems (I-PRO, Hanwha, Bosch)
Install and maintain access control systems (Genetec, ICT, Kantech, Bosch, Gallagher)
Service intrusion alarm systems (Bosch, DSC, Paradox)
Configure and support VMS platforms (Milestone, Genetec, Exacq)
Terminate and test low-voltage cabling (Panduit, Leviton)
Perform diagnostics, firmware updates, and preventative maintenance
Provide on-site and remote technical support
Assist with system design and layout planning
Manage small to medium projects under PM supervision
Maintain accurate service and installation documentation
Train clients on system operation and basic maintenance

Qualifications

5+ years experience installing and servicing electronic security systems
Strong knowledge of IP networking and low-voltage systems
Experience in commercial or enterprise security environments
Ability to read schematics, drawings, and technical documentation
Strong troubleshooting and problem-solving skills
Certifications/training in Genetec, Milestone, Bosch, ICT, or Kantech (required)
Comfortable using hand tools, power tools, and test equipment
Valid Ontario driver’s license and ability to travel within the GTA

Additional Requirements

Criminal background check required due to secure client environments
Ability to safely climb ladders and handle installation equipment
Willingness to work overtime and participate in on-call rotations as needed
Experience in construction environments is an asset
Locksmithing knowledge is an asset
Strong communication skills and ability to work independently or in a team

Compensation & Benefits

Salary Range: $75,000 – $82,000 per year

Final compensation is based on experience, skills, and internal equity.

Benefits include:

Competitive salary with growth opportunities
Health, dental, and vision benefits
Paid vacation and statutory holidays
Company vehicle or vehicle allowance (role-dependent)
Company-provided tools, equipment, and PPE
Ongoing training and manufacturer certifications
Opportunities for career advancement in a growing organization

Hiring Transparency

Active vacancy – we are currently hiring
No AI used in screening or hiring decisions; all applications are reviewed by people
Accommodation available upon request in accordance with AODA and the Ontario Human Rights Code

Job Types: Full-time, Permanent

Pay: $75,000.00-$82,000.00 per year

Benefits

Dental care
Paid time off
Vision care

Experience

CCTV: 5 years (required)

Work Location: In person