Call Center Agent (Voice process- - WFO)

We are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers. The successful candidate should be accept ownership for customer satisfaction at the core of every decision and behavior.

Roles & Responsibilities:

• Manage large amounts of inbound calls in a timely manner
• Identify customers’ requirement, clarify information, and provide solutions and/or alternatives
• Seize opportunities to upsell services based on available things

Requirements and skills

Qualification : Any Graduation (Except recent B.tech passed outs)

Shift : Night shift (US rotational)

Salary : 16K-25K (Statutory benefits)

Strong phone and verbal communication skills along with active listening are required.

Job Type: Full-time

Benefits

• Health insurance
• Provident Fund

Education

• Bachelor's (Preferred)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Pay: ₹16,000.00 - ₹25,000.00 per month

Benefits

• Paid time off
• Provident Fund

Ability to commute/relocate:

• Banjara Hills, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable with in the salary budget 16K-25K?

Education

• Bachelor's (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: In person