Desktop Support Engineer-On-site / Project-based

Job Summary

We are looking for a skilled Desktop Support Engineer to provide technical assistance for end-user systems, IT infrastructure, and network environments. The role involves troubleshooting hardware/software issues and supporting enterprise IT operations aligned with networking, cybersecurity, and cloud environments.

Location: Prayagraj (Allahbad) & Delhi

Job Type: On-site / Project-based

Budget: Up to 3 LPA

Key Responsibilities:

• Provide onsite and remote desktop support to users
• Install, configure, and maintain desktops, laptops, printers, and peripherals
• Troubleshoot hardware, software, OS (Windows/Mac), and application issues
• Manage user accounts, email configuration, and access permissions
• Support basic network issues (LAN/Wi-Fi, IP configuration, connectivity)
• Assist in IT infrastructure setup and maintenance
• Handle ticketing system and ensure timely issue resolution
• Coordinate with internal IT teams for escalations
• Maintain IT asset inventory and documentation

Required Skills & Qualifications:

• Bachelor’s degree in IT / Computer Science or related field
• 1–2 years of experience in desktop or IT support
• Strong knowledge of Windows OS, MS Office, and basic networking
• Familiarity with Active Directory, VPN, and remote support tools
• Basic understanding of cybersecurity practices is a plus
• Good communication and troubleshooting skills

Job Type: Full-time

Pay: Up to ₹300,000.00 per year

Work Location: In person