As a Digital Marketing Representative for a creative digital agency based in Gautam Buddha Nagar, you will play a crucial role in planning and executing digital campaigns across various channels such as social media, email, and web. Your responsibilities will include engaging with customers and audiences online, responding to inquiries, and escalating issues to internal teams when necessary. Additionally, you will collaborate closely with sales and marketing colleagues to generate leads, support promotional activities, and track campaign performance. Your role will also involve preparing reports, maintaining accurate records of interactions, and staying informed about digital trends relevant to client industries. Key Responsibilities: - Support the planning and execution of digital campaigns across social media, email, and web channels - Engage with customers and audiences online, respond to inquiries, and escalate issues to internal teams as needed - Collaborate with sales and marketing colleagues to generate leads, support promotional activities, and track campaign performance - Prepare reports, maintain accurate records of interactions, and stay informed about digital trends Qualifications: - Strong communication skills, both verbal and written, with clients, internal teams, and external stakeholders - Customer service capabilities, including handling inquiries, resolving issues professionally, and maintaining a customer-focused approach - Sales and marketing skills, including lead nurturing, basic negotiation, and support for promotional and conversion-focused activities - Ability to deliver or support training for customers or team members on digital tools, platforms, and campaign processes - Familiarity with digital marketing channels (social media, email, web) and basic analytics or reporting tools - Organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment - Comfort working on-site in a collaborative, multidisciplinary team in Gautam Buddha Nagar - Relevant diploma or bachelors degree in Marketing, Communications, Business, or a related field is preferred, or equivalent practical experience As a part of this dynamic team, you will have the opportunity to contribute to innovative digital strategies and work with a diverse group of professionals from various backgrounds. The agency values innovation, strategic thinking, and proactive collaboration, offering you a chance to make an impact in both the company and the broader digital industry.Clients include leading brands such as Google, major retailers, consumer goods companies, and automotive organizations across the region. As a Digital Marketing Representative for a creative digital agency based in Gautam Buddha Nagar, you will play a crucial role in planning and executing digital campaigns across various channels such as social media, email, and web. Your responsibilities will include engaging with customers and audiences online, responding to inquiries, and escalating issues to internal teams when necessary. Additionally, you will collaborate closely with sales and marketing colleagues to generate leads, support promotional activities, and track campaign performance. Your role will also involve preparing reports, maintaining accurate records of interactions, and staying informed about digital trends relevant to client industries. Key Responsibilities: - Support the planning and execution of digital campaigns across social media, email, and web channels - Engage with customers and audiences online, respond to inquiries, and escalate issues to internal teams as needed - Collaborate with sales and marketing colleagues to generate leads, support promotional activities, and track campaign performance - Prepare reports, maintain accurate records of interactions, and stay informed about digital trends Qualifications: - Strong communication skills, both verbal and written, with clients, internal teams, and external stakeholders - Customer service capabilities, including handling inquiries, resolving issues professionally, and maintaining a customer-focused approach - Sales and marketing skills, including lead nurturing, basic negotiation, and support for promotional and conversion-focused activities - Ability to deliver or support training for customers or team members on digital tools, platforms, and campaign processes - Familiarity with digital marketing channels (social media, email, web) and basic analytics or reporting tools - Organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment - Comfort working on-site in a collaborative, multidisciplinary team in Gautam Buddha Nagar - Relevant diploma or bachelors degree in Marketing, Communications, Business, or a related field is preferred, or equivalent practical experience As a part of this dynamic team, you will have the opportunity to contribute to innovative digital strategies and work