Surrounded by the beauty of the Canadian Rockies, The Post Hotel & Spa, a proud member of Relais & Châteaux, is known for its award-winning dining and exceptional service. We’re looking for an experienced, hands-on Outlets Manager to join our team and help lead our Food & Beverage operations across all outlets - from fine dining and lounge service to our Outpost Pub to banquets and in-room dining.

This is a key leadership role for someone who thrives on the floor, enjoys mentoring a team, and takes pride in creating seamless, memorable guest experiences.

What you’ll do:

• Lead daily operations across all outlets, ensuring smooth, efficient, and polished service
• Be a visible leader on the floor, guiding and supporting the team during busy service periods
• Collaborate with the culinary team to maintain consistency and flow between kitchen and service
• Oversee staffing levels, scheduling, and labor budgets to meet operational needs
• Support banquets and special events, ensuring flawless execution from start to finish
• Build, train, and inspire a front-of-house team that embodies The Post’s high standards
• Engage with guests, gather feedback, and elevate the overall dining experience
• Partner with leadership to meet financial goals through strong cost control and service excellence

What you bring:

• Proven leadership experience in food & beverage management, ideally within a luxury or fine dining setting
• A guest-first mindset and passion for exceptional service
• Strong understanding of restaurant operations, staffing, and budgeting
• Excellent communication and interpersonal skills - you lead by example
• Familiarity with Opera, Squirrel, OpenTable, or Tripleseat is an asset
• Flexibility to work a variety of shifts including mornings, evenings, weekends, and holidays

What’s in it for you:

• Work in a world-renowned Relais & Châteaux property surrounded by breathtaking mountain scenery
• Join a close-knit, passionate hospitality team that values excellence and collaboration
• Competitive compensation package
• Subsidized staff accommodation, meals, and utilities included

If you’re a hands-on leader who takes pride in operational excellence and creating unforgettable dining moments, we’d love to hear from you.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.

We look forward to receiving your application.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits

• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Store discount

Application question(s):

• Have you worked at fine dining restaurant or luxury hotel before?
• Are you able to relocate full time to Lake Louise, AB for this role? (accommodation available)

Experience

• Restaurant management: 1 year (required)
• Leadership: 1 year (required)

Work Location: In person