Our client, a reputable insurance provider, is seeking a highly experienced and diligent Senior Insurance Claims Adjuster to join their expanding claims department in Surat, Gujarat, IN . This critical role involves managing complex insurance claims, ensuring fair and accurate settlements, and providing exceptional customer service to policyholders. The ideal candidate will possess a strong understanding of insurance policies, claims investigation procedures, and relevant legal and regulatory frameworks. Responsibilities include thoroughly investigating insurance claims, determining coverage based on policy terms, negotiating settlements with claimants and their representatives, and managing claim files from initiation to closure. You will be responsible for assessing damages, gathering evidence, conducting interviews, and working with experts when necessary to ensure claims are handled efficiently and equitably. This position requires excellent analytical skills, strong negotiation abilities, and a keen eye for detail. The Senior Insurance Claims Adjuster will also play a role in mentoring junior adjusters and contributing to the continuous improvement of claims handling processes. We are looking for an individual with a high level of integrity, strong ethical standards, and a commitment to customer satisfaction. The ability to manage a diverse caseload and handle challenging situations with professionalism is essential. This is an excellent opportunity to advance your career in the insurance industry with a well-respected organization.

Key Responsibilities: Investigate, evaluate, and settle complex insurance claims in accordance with policy provisions and company guidelines. Determine coverage and liability by thoroughly reviewing policy terms and conditions. Conduct field investigations, interviews, and gather necessary documentation to support claim decisions. Negotiate settlements with claimants, policyholders, and their representatives. Manage claim files efficiently, ensuring accurate documentation and timely processing. Assess damages and determine the extent of liability and financial exposure. Identify potential subrogation or salvage opportunities. Provide clear and timely communication to all parties involved in the claims process. Mentor and provide guidance to junior claims adjusters. Ensure compliance with all relevant insurance regulations and company policies. Qualifications: Bachelor's degree in Business Administration, Finance, or a related field. Minimum of 5-7 years of experience as an insurance claims adjuster. Possession of relevant insurance licenses is required. In-depth knowledge of insurance policies, claims investigation, and settlement procedures. Strong analytical, negotiation, and problem-solving skills. Excellent communication, interpersonal, and customer service skills. Ability to manage a high volume of complex claims effectively. Proficiency in claims management software and standard office applications. High level of integrity and attention to detail. Experience in specific lines of insurance (e.g., property, auto, casualty) is a plus.