Our client, a leading national insurance provider, is seeking a dedicated and experienced Senior Claims Adjuster specializing in Auto Liability to join their team. This is an office-based position, offering the opportunity to work within a supportive team environment in **Bhopal, Madhya Pradesh, IN**. As a Senior Claims Adjuster, you will manage a caseload of complex auto liability claims from initial investigation through to settlement. You will be responsible for thoroughly investigating claims, determining coverage, establishing liability, and negotiating fair settlements with claimants and their representatives. This role requires a deep understanding of insurance policies, state-specific regulations, and legal principles pertaining to auto accidents. You will conduct interviews with involved parties, witnesses, and legal counsel, gather necessary documentation, and coordinate with external experts such as accident reconstruction specialists and medical providers as needed. The ideal candidate possesses strong critical thinking and problem-solving skills, with a proven ability to make sound judgments under pressure. Excellent negotiation and communication skills are essential for effectively managing disputes and achieving favorable outcomes. You will maintain accurate and detailed claim files, ensuring compliance with company procedures and regulatory requirements. This position involves significant interaction with customers, requiring empathy, professionalism, and a commitment to providing exceptional service. You will also be responsible for mentoring junior adjusters and contributing to team training initiatives. Our client offers a comprehensive benefits package and opportunities for professional development within the insurance industry. If you are a seasoned claims professional with a strong background in auto liability and a commitment to excellence, we encourage you to apply.

Responsibilities: Investigate, evaluate, and negotiate complex auto liability insurance claims. Determine coverage, liability, and damages in accordance with policy provisions and legal requirements. Conduct thorough interviews with claimants, witnesses, and other relevant parties. Gather and analyze claim documentation, including police reports, medical records, and repair estimates. Manage claim files meticulously, ensuring accuracy, completeness, and compliance. Communicate effectively with policyholders, claimants, attorneys, and other stakeholders. Negotiate settlements within established authority limits. Prepare detailed claim reports and settlement documentation. Provide guidance and support to junior claims adjusters. Stay updated on relevant laws, regulations, and industry best practices. Qualifications: Bachelor's degree in Business Administration, Finance, or a related field. Minimum of 5 years of experience in auto liability claims adjusting. In-depth knowledge of insurance policies, claims procedures, and liability principles. Strong understanding of state-specific insurance regulations. Excellent negotiation, communication, and interpersonal skills. Proven ability to analyze complex situations and make sound judgments. Proficiency in claims management software and Microsoft Office Suite. Relevant insurance licenses (e.g., Adjuster's License) required. Ability to work independently and manage a demanding caseload.