Our client, a leading general insurance company, is seeking an experienced and detail-oriented Senior Claims Adjuster to manage complex auto insurance claims in Hyderabad, Telangana, IN . This critical role involves investigating, evaluating, and negotiating claims to ensure fair and timely settlements while adhering to company policies and regulatory guidelines. The ideal candidate will possess strong analytical skills, excellent customer service abilities, and a thorough understanding of auto insurance claims processes. You will play a key role in maintaining customer satisfaction and mitigating financial risk for the company.

Key responsibilities include thoroughly investigating auto insurance claims by gathering information from policyholders, witnesses, police reports, and other relevant sources. You will analyze coverage, liability, and damages to determine the validity of claims and establish appropriate reserve amounts. Negotiating settlements with claimants and their legal representatives will be a core function, aiming for fair resolutions within established guidelines. Preparing detailed claim documentation, including settlement reports and payment authorizations, is essential. You will also be responsible for managing a caseload of claims efficiently, prioritizing tasks, and meeting established service level agreements. Maintaining up-to-date knowledge of relevant laws, regulations, and industry best practices is crucial. You may also be required to conduct on-site inspections of damaged vehicles.

Candidates must possess a Bachelor's degree in Business Administration, Finance, or a related field. A minimum of 5 years of experience in auto insurance claims adjusting is required, with a proven track record of handling complex claims. Possession of relevant insurance certifications (e.g., Associate in Claims - AIC) is highly preferred. Strong negotiation, communication, and interpersonal skills are essential. Excellent analytical and problem-solving abilities, along with a keen eye for detail, are necessary. You must be proficient in claims management software and possess strong computer skills. The ability to work independently, manage time effectively, and maintain a high level of professionalism under pressure is critical. This is an excellent opportunity for a seasoned claims professional to advance their career within a reputable organization.