Our client, a reputable insurance firm, is seeking an experienced and detail-oriented Senior Claims Adjuster to join their team in Visakhapatnam, Andhra Pradesh, IN . This role involves managing and settling complex insurance claims, ensuring fair and timely resolution for policyholders while protecting the company's interests. The ideal candidate will possess strong investigative skills, a thorough understanding of insurance policies and claims procedures, and excellent negotiation abilities. You will be responsible for assessing damages, determining liability, and negotiating settlements, playing a crucial role in upholding the company's commitment to its clients during critical times.

Responsibilities: Investigate, evaluate, and settle insurance claims in accordance with policy provisions and company guidelines. Conduct thorough inspections of damaged property or vehicles and document findings. Determine coverage, liability, and extent of damages based on policy terms and evidence gathered. Negotiate settlements with policyholders, claimants, and legal representatives. Manage a caseload of complex and potentially litigated claims. Prepare detailed claim reports and maintain accurate claim file documentation. Provide exceptional customer service to policyholders throughout the claims process. Collaborate with legal counsel, medical professionals, and other experts as needed. Identify potential fraud and implement appropriate investigation procedures. Stay updated on relevant laws, regulations, and industry best practices. Assist in training and mentoring junior claims adjusters. Qualifications: Bachelor's degree in Business Administration, Law, or a related field. Relevant professional certifications are a plus. Minimum of 5 years of experience in handling property, casualty, or auto insurance claims. In-depth knowledge of insurance policies, claims investigation techniques, and settlement processes. Proven negotiation and conflict resolution skills. Strong analytical and critical thinking abilities. Excellent communication (written and verbal) and interpersonal skills. Ability to manage multiple priorities and work effectively under pressure. Proficiency in claims management software. A valid driver's license and willingness to travel for inspections. This position requires the candidate to be based in and work from our office in Visakhapatnam, Andhra Pradesh, IN .