Job Description
Founder's Chief of Staff & Operations Manager
Position: EA + Personal Manager + Brand Operations
Location: Gurgaon, Haryana
Working Days: Monday to Friday
Experience Required: 2+ years
ABOUT THE ROLE
We are looking for an exceptional, high-energy professional to serve as the backbone of a founder-led business and personal brand. This is not a conventional EA or PA role , it sits at the intersection of both, combining sharp operational execution with strategic thinking, brand management, and lifestyle coordination.
You will be the founder's extended brain , anticipating needs, driving execution, representing the founder with authority in negotiations, and ensuring that both personal and professional commitments are managed with precision and care.
KEY RESPONSIBILITIES
Business & Operations
- Own and manage the founder's professional calendar , meetings, pitches, networking events, and business commitments
- Coordinate with team members, vendors, collaborators, and external partners on behalf of the founder
- Lead vendor negotiations , rates, contracts, and timelines , with assertiveness and commercial acumen
- Manage project timelines, deliverables, and accountability across multiple workstreams
- Handle all high-priority business communications requiring the founder's attention
- Support recruiting efforts , coordinate with talent acquisition partners, screen candidates, and manage interview scheduling
- Manage and track brand collaboration deals, agreements, and partnership deliverables
Personal Brand & Lifestyle Management
- Maintain the founder's personal calendar including social commitments, dinners, personal appointments, and events
- Track all personal branding assignments and ensure timely payment follow-ups across brand collaborations
- Manage corporate and personalized gifting , sourcing, budgeting, vendor coordination, and execution
- Plan, coordinate, and manage both personal and professional events , from intimate dinners to large gatherings
- Travel coordination , logistics, bookings, itineraries , and accompany the founder to key events and functions when required
- Act as the first point of contact across personal commitments, ensuring nothing falls through the cracks
Negotiations & Representation
- Negotiate rates, terms, and conditions with vendors, collaborators, and service providers on the founder's behalf
- Represent the founder's interests assertively across collaborations, brand deals, and operational matters
- Maintain and nurture key professional relationships with discretion and consistency
WHO WE ARE LOOKING FOR
Experience
- 2+ years managing a founder's, CEO's, or C-suite executive's schedule and operations
- Demonstrated experience in vendor management, event coordination, or brand operations
- Familiarity with the demands of a fast-moving, entrepreneurial environment
Personality & Skills
- Bold and assertive , able to negotiate, push back, and advocate firmly on the founder's behalf
- Exceptionally organized with an eye for detail and zero tolerance for dropped balls
- Proactive mindset , anticipates needs rather than waiting to be told
- Strong written and verbal communication skills in English , crisp, professional, and articulate
- Discreet, trustworthy, and able to handle sensitive personal and professional information with complete confidentiality
- Energetic, flexible, and available beyond standard working hours when required
- Young, driven, and hungry to grow within a dynamic founder-led environment
Technical Proficiency
- Proficient with Google Workspace (Calendar, Drive, Gmail, Docs, Sheets)
- Comfortable with scheduling tools, project management platforms, and communication apps
- Ability to pick up new tools quickly
WHAT WE OFFER
- A front-row seat to building a business from the ground up , exposure across strategy, operations, and brand
- Competitive salary, negotiable based on experience and capability
- Direct mentorship and close collaboration with the founder
- A high-trust, high-responsibility role with real ownership from day one
- Growth opportunities as the business scales
Candidates with prior founder-facing experience are strongly encouraged to apply.
About PinnacleU
PinnacleU
pinnacleu.in
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