Role Overview
Pilgrim is hiring a entry-level Supply Chain – Marketplace Operations. This is a full-time role in IN. posted 3 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
We are looking for a Senior Executive to lead RTV (Return to Vendor) and reverse logistics operations across marketplace channels, including E-commerce and Quick Commerce. This role will drive end-to-end returns management, ensure strong control over inventory reconciliation, and minimize leakages while coordinating across warehouses, 3PLs, and marketplace partners.
Responsibilities
- Own end-to-end RTV and reverse logistics operations for Ecom and Qcom channels
- Monitor and manage RTOs, customer returns, and damaged inventory across multiple warehouses
- Drive reconciliation of returns with marketplaces, 3PLs, and internal systems
- Identify and resolve discrepancies (short, damaged, wrong SKU returns) with clear root cause analysis
- Work closely with finance teams for claims processing, recovery, and closure
- Ensure timely system updates and inventory adjustments in OMS/WMS
- Track and improve key metrics like RTV TAT, recovery %, and return leakage
- Coordinate with warehouse teams to ensure adherence to SOPs and quality checks
- Drive process improvements to reduce return rates and improve operational efficiency
- Support warehouse transitions by replicating processes, controls, and RTV workflows at new locations
Skills Required
- Reverse logistics & RTV management (RTO, customer returns, QC flows)
- Inventory reconciliation across OMS, WMS, and marketplaces
- Claims handling & recovery with marketplaces and 3PLs
- Marketplace operations (Amazon, Flipkart, Qcom platforms)
Qualifications & Experience
- 2–4 years of experience in E-commerce/Q-commerce operations, preferably in RTV or reverse logistics
- Graduate in Supply Chain, Operations, Logistics, or related field
- Strong experience in returns management, reconciliation, and claims handling
- Hands-on experience with OMS/WMS systems and marketplace operations
- Strong analytical skills with ability to drive RCA and process improvements
About Pilgrim
Pilgrim
discoverpilgrim.com
1 other open role at Pilgrim on TryApplyNow.
Frequently Asked Questions
How do I apply for the Supply Chain – Marketplace Operations position at Pilgrim?
Use the Apply button above to submit your application directly to Pilgrim. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Supply Chain – Marketplace Operations position at Pilgrim located?
This position is based in IN. Pilgrim has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Supply Chain – Marketplace Operations at Pilgrim earn?
Pilgrim has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Supply Chain – Marketplace Operations role at Pilgrim posted?
This role was posted on June 30, 2026 (3 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Supply Chain – Marketplace Operations role at Pilgrim entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Pilgrim has listed.
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