Lead - Warehousing

Responsibilities

1. Strategic Warehouse Operations

• Define and execute the long-term warehousing and distribution strategy.
• Optimize warehouse network design (mother warehouses, regional hubs, FCs) to improve service levels and reduce costs.
• Lead setup, onboarding, and stabilization of new warehouses and 3PL partners.
• Build scalable warehousing capabilities to support multi-brand and omnichannel growth.

2. Inventory & Order Management

• Ensure 99.9% inventory accuracy through robust cycle count and audit mechanisms.
• Oversee end-to-end B2C (D2C) and B2B fulfillment operations with high Fill Rate and OTIF performance.
• Drive effective FEFO management, batch control, and aging inventory optimization.
• Ensure seamless stock availability through close coordination with Planning, Procurement, and Logistics teams.

3. Process Excellence & Technology

• Lead implementation and optimization of WMS, ERP, and OMS integrations.
• Drive automation and Lean initiatives to improve warehouse productivity and TAT.
• Monitor and improve operational KPIs including:
• Cost per Order (CPO)
• Order-to-Dispatch TAT
• Inventory Accuracy
• Fill Rate
• RTO Processing
• Manpower Productivity
• Use data-driven insights to drive continuous operational improvements.

4. Financial & Compliance Management

• Own warehousing P&L with focus on cost optimization and operational efficiency.
• Ensure adherence to safety standards, labor compliance, and BPC-specific storage regulations.
• Implement strong governance and risk-control mechanisms across operations.

5. Leadership & Stakeholder Management

• Build and mentor high-performing warehouse operations teams.
• Collaborate cross-functionally with Supply Chain, Logistics, Procurement, Commercial, and Finance teams.
• Drive a culture of accountability, execution excellence, and continuous improvement.

Education & Experience

• Graduate degree required; MBA in Supply Chain / Operations preferred.
• 8–10 years of experience in Warehousing, Distribution, or Supply Chain Operations.
• Minimum 3–4 years in a leadership role managing large-scale warehousing operations.
• Experience in BPC, FMCG, Retail, or E-commerce/D2C industry is mandatory.

Technical Skills

• Strong expertise in WMS, ERP, and OMS platforms.
• Hands-on experience with EasyEcom, Vinculum, Unicommerce, or similar systems preferred.
• Strong understanding of inventory management, warehouse design, and fulfillment operations.
• Strong analytical and data-driven decision-making capabilities.
• Exposure to warehouse automation and process optimization initiatives preferred.

Leadership Skills

• Strong stakeholder management and team leadership abilities.
• High ownership mindset with strong execution focus.
• Ability to thrive in a fast-paced, high-growth environment.
• Strong problem-solving and operational decision-making skills.