Strategic Account Manager - Data Center

ABOUT THE COMPANY

Phoenix Contact's roots are in Germany. Our headquarters are in Blomberg. Originally founded in Essen in 1923, we have grown over the years. With over 50 subsidiaries worldwide, we truly have Global reach. Together with customers and partners, we design solutions for the future using trend-setting connection and automation technology. Wherever they are needed - for example, in transportation infrastructure, electromobility, for clean water, regenerative energies and intelligent supply networks, or energy-efficient machine building and systems manufacturing. We face up to technological developments and the associated changes in society. With more than 100 years of experience in the field of machine building and automation, we are working on tomorrow's intelligent production today.

DESCRIPTION

The Strategic Account Manager – Data Center is responsible for managing and growing a designated portfolio of strategic data center accounts across the Central and Eastern regions. This role represents the Phoenix Contact brand to customers and partners, serving as the primary point of accountability for all commercial engagement, opportunity development, and account performance.

The Strategic Account Manager works in a field-based, customer-facing capacity and is accountable for driving sustainable growth through early engagement, consultative selling, and effective coordination of internal resources while representing the full Phoenix Contact product and solution portfolio.

POSITION RESPONSIBILITIES

Sales & Account Management

• Own and manage a defined list of strategic data center accounts within the assigned region.
• Develop and execute account growth plans aligned with customer objectives and company sales targets.
• Drive revenue growth, market penetration, and portfolio adoption across assigned accounts.
• Act as the primary business contact and escalation point for customers.

Opportunity & Pipeline Management

• Identify, qualify, and pursue opportunities at early stages of the project, design, and specification lifecycle.
• Maintain a healthy, accurate, and forward-looking sales funnel within the CRM system.
• Manage long and complex sales cycles involving multiple stakeholders and decision-makers.

Technical & Solution Selling

• Represent the full Phoenix Contact portfolio, including connectivity, automation, cabinet efficiency, and power reliability solutions.
• Demonstrate strong technical understanding of data center applications, including power distribution, redundancy, monitoring, and control architectures.
• Collaborate with internal technical resources to develop value-added and application-specific solutions.

Cross-Functional Collaboration

• Coordinate closely with Inside Account Managers, Business Area Managers, product specialists, and application engineers.
• Align internal teams to support opportunity pursuit, customer engagement, and execution.
• Participate in regional and national initiatives, campaigns, and key account programs.

Market & Product Feedback

• Maintain awareness of data center market trends, competitive activity, and emerging technologies.
• Provide feedback to internal teams on customer requirements, market needs, and competitive positioning.
• Contribute to continuous improvement of products, solutions, and go-to-market strategies.

QUALIFICATION REQUIREMENTS

• University degree or College Technician/Technologist diploma, or equivalent experience.
• Minimum 5–10 years of experience in technical sales, account management, or business development.
• Experience selling into data center, mission-critical infrastructure, electrical, or automation markets preferred.
• Strong consultative selling, negotiation, and relationship management skills.
• Bilingual in English and French strongly preferred.

ESSENTIAL JOB REQUIREMENTS

• Strong written and verbal communication skills.
• Ability to work independently while effectively collaborating with cross-functional teams.
• Proficiency with CRM systems and standard business tools.
• Ability to travel within the assigned territory and occasionally outside the region as required.
• Valid driver’s license.

We are offering an attractive remuneration package, including salary in the range of $100,000 to 125,000 annually, employee benefits and the opportunity to contribute to a fast-paced growing company with dynamic leadership and a history of growth and profitability.

Awarded one of Canada’s Best Workplaces, we recognize people as our most valuable resource. We are an equal opportunity employer.

To apply for this position:

Interested candidate may apply in complete confidence by submitting a resume with a summary of their achievements. This hiring process may use artificial intelligence (AI) tools to screen and assess applicants.

Phoenix Contact Ltd welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We appreciate your interest; however only candidates selected for interviews will be notified.