Role Overview
Peak Process Partners is hiring a mid-level Logistics Coordinator – Enterprise Accounts. This is a full-time role in IN. posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Title: Logistics Account Coordinator – Enterprise Accounts
Job Summary
The Logistics Account Coordinator – Enterprise Accounts is responsible for managing transportation operations for assigned enterprise-level customers. This role serves as the primary point of contact for shipment execution, issue resolution, customer communication, and carrier coordination while ensuring exceptional service levels and operational efficiency.
Key Responsibilities:
- Manage daily transportation activities for assigned enterprise accounts.
- Monitor and track shipments from pickup through delivery, ensuring on-time performance.
- Communicate proactively with customers, carriers, and internal teams regarding shipment status and exceptions.
- Resolve service issues, delays, appointment challenges, and other transportation-related concerns in a timely manner.
- Coordinate with carrier sales, operations, and customer teams to ensure successful load execution.
- Maintain accurate shipment information and updates within the Transportation Management System (TMS).
- Identify and escalate service failures, operational risks, and customer concerns as needed.
- Ensure compliance with customer requirements, SOPs, and company policies.
- Support account growth by providing excellent customer service and maintaining strong customer relationships.
- Assist with reporting, shipment audits, and performance tracking for assigned accounts.
- Collaborate with after-hours and cross-functional teams to ensure seamless account coverage.
Required Qualifications:
- 2-4 years of previous experience in U.S. logistics, transportation, freight brokerage is mandatory.
- Strong communication and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience working with Transportation Management Systems (TMS) and Microsoft Office applications.
- Strong problem-solving and critical-thinking abilities.
- Knowledge of U.S. geography, transportation terminology, and freight operations is required.
- Ability to work independently and as part of a team.
Preferred Skills:
- Experience supporting enterprise or high-volume customer accounts.
- Strong attention to detail and organizational skills.
- Ability to analyze shipment data and identify operational improvements.
- Experience handling escalations and customer-facing communications.
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
Frequently Asked Questions
How do I apply for the Logistics Coordinator – Enterprise Accounts position at Peak Process Partners?
Use the Apply button above to submit your application directly to Peak Process Partners. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Logistics Coordinator – Enterprise Accounts position at Peak Process Partners located?
This position is based in IN. Peak Process Partners has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Logistics Coordinator – Enterprise Accounts at Peak Process Partners earn?
Peak Process Partners has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Logistics Coordinator – Enterprise Accounts role at Peak Process Partners posted?
This role was posted on June 9, 2026 (15 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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