Housekeeping - Executive

About the role

The Housekeeping Executive is responsible for the look, feel, and hygiene of every guest area at the property — rooms, public spaces, back-of-house, and outdoor zones. You‘ll lead a small housekeeping team and act as the quality bar between a cleaned room and a guest-ready room.

Key responsibilities

• Supervise daily cleaning, turn-downs, and departure cleans across all rooms.
• Conduct room inspections before handover to front office; maintain the snag list.
• Manage linen, amenities, and cleaning supplies — par stock, issues, and laundry coordination.
• Roster and supervise housekeeping attendants and public-area cleaners.
• Train the team on our cleaning SOPs, hygiene standards, and guest-contact etiquette.
• Coordinate with maintenance on out-of-order rooms, breakages, and deep-clean schedules.
• Handle lost-and-found per policy and maintain the register.
• Own preventive pest control, water-tank cleaning, and periodic deep-clean calendars.

What we‘re looking for

• 2–5 years in hotel housekeeping, with at least 1 year in a supervisory capacity.
• Strong eye for detail; able to spot a crooked lampshade from across a room.
• Working knowledge of hotel linen, amenity, and chemical inventory.
• Able to lead a small team and handle attendance, leave, and discipline issues.
• Willing to live at or near the property (mostly hill-station or small-town postings).
• Hotel management diploma preferred; strong operators without formal qualification considered.